Job Description

Rooms Controller
First impressions are everything! As a Rooms Controller, you will take care of organizing and blocking the room assignments for the hotel. You will work closely with and support the Front Desk team.
What is in it for you:
Medical, Dental and Vision. 401K
Employee benefit card offering discounted rates at Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
Respond to requests and settle accounts while providing exceptional service
Take initiative to add a personalized experience
Support Front Desk and Sales in assigning rooms for transient and group hotel guests. Organize room blocking to ensure flawless guest experiences and seamless Rooms operations.

Qualifications

Your experience and skills include:
Service focused personality is essential. Highly organized and strong critical thinking. Ability to clearly communicate. Proficiency in Opera Cloud an assett.

Additional Information

experience is an asset
Prior experience working with Opera or a related system
Fluency in English
additional languages are a plus

Your team and working environment:
This is your opportunity to be part of one of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.