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Entry Level Customer Service- Non

Accord Business Consulting

Entry Level Customer Service- Non

Boston, MA
Full Time
Paid
  • Responsibilities

    Job Description

    Charity and Non Profit Campaign growing and needs your leadership

    THE NEWEST TEAM MEMBER WILL BE RESPONSIBLE FOR PROVIDING OUR CUSTOMERS WITH INFORMATION IN RESPONSE TO INQUIRIES ABOUT OUR PRODUCTS AND SERVICES AND WILL HANDLE AND RESOLVE COMPLAINTS. THEY ALSO WILL RESPOND TO THE MOST COMMONLY ASKED QUESTIONS AND ABIDE BY SPECIFIC GUIDELINES FOR DEALING WITH REQUESTS OR COMPLAINTS. CANDIDATES WILL BE TRAINED AND ENCOURAGED TO TAKE LEADERSHIP AND MENTORING ROLES.

     

    DAILY TASKS AND RESPONSIBILITIES:

    • RELAY PRODUCT INFORMATION TO CUSTOMERS

    • ASSIST CUSTOMERS WITH THEIR ORDERS

    • CHECK STATUS OF ORDERS AND RELAY INFORMATION TO CUSTOMERS

    • KEEP ABREAST OF ALL NEW PRODUCT INFORMATION

    KNOWLEDGE AND SKILL REQUIREMENTS:

    • EXCELLENT ORAL COMMUNICATION SKILLS

    • ABILITY TO VERBALLY COMMUNICATE CLEARLY AND SUCCINCTLY

    • MUST BE SERVICE ORIENTED

    • ATTENTION TO DETAIL AND ACCOUNTABILITY NEEDED

    • STRONG COMMUNICATION AND INTERPERSONAL SKILLS, AS WELL AS A PROFESSIONAL AND PLEASANT DEMEANOR REQUIRED

    • THE ABILITY TO BE FLEXIBLE, MULTI-TASK AND WORK EFFECTIVELY IN A TEAM ENVIRONMENT IS REQUIRED

    • MUST BE WILLING TO LEARN AND UNDERSTAND THE COMPANY PROCESSES AND PROCEDURES AND HAVE THE ABILITY TO EFFECTIVELY EXPLAIN TO CUSTOMERS

     

     

    Apply if you have the following experience: customer service, customer service manager, customer service specialists, csr, customer service rep, customer service agent, manager, marketing, student, accounting, entrepreneur, job, entry level, sales, marketing, general, retail, restaurant, hospitality, home improvement, construction, management, administrative, administrative assistant, business development, business, internship, advertising, human resources, receptionist, entry level, retail, insurance, education, outside sales, insurance sales agent, pharmaceutical sales agent, strategy-planning, project manager, part-time, server, summer employment, promotions, pr, customer service, full-time, restaurant, quality control, assistant, secretary, public relations, summer, salesman, hotel, safety, executive assistant, summer work, communications, training, human resources, office manager, media, general, social services, sales manager, pharmaceutical sales, food services, jobs, summer, recruiter, sales, bartender, general business, project management, hospitality, server, collections, bookkeeper, intern, management trainee, purchasing, full time, part time, bilingual, inventory, recruiter, counselor, travel, teaching, help desk, law enforcement, trainer, media, executive assistant, assistant to executive.