Job Description:

Accordius Health at Statesville is a member of the Accordius Health family of skilled nursing facilities and rehabilitation centers. We are resident-centered and quality-focused! Our workplace culture is all about uplifting people. If you are looking for a healthcare organization where you can bring your best "you" to work, where you can make a difference, and where you can team-up with like-minded co-workers, then we are also looking for you. Join us!

Responsibilities:

• Answer telephones or switchboard during scheduled shift.
• Ensure phone calls are redirected to appropriate employee or department.
• Transfer callers to appropriate voicemail when employee is unavailable.
• Provide callers with information about the facility, such as, address, directions, fax numbers, facility/Company website and other related information.
• Receive, sort and forward incoming mail.
• Assist with other related clerical duties, such as, copying, faxing, filing, etc., as needed.
• Screen incoming and outgoing employees, vendors and visitors.

Requirements/Qualifications:

• High school diploma or GED required or equivalent related work experience.

• Six (6) months to one (1) year customer service experience or related experience performing office/clerical duties.

• Excellent phone etiquette skills required.

• Effective verbal and written English communication skills.

• Highest level of professionalism with the ability to maintain confidentiality.

• Ability to communicate at all levels of organization and work well within a team environment in support of company objectives.

• Customer service oriented with the ability to work well under pressure.

• Strong attention to detail and accuracy, excellent organizational skills with ability to prioritize, coordinate and simultaneously maintain multiple projects with high level of quality and productivity.

• Ability to work with minimal supervision, take initiative and make independent decisions.

• • Approachable, flexible and adaptable to change.

• Experience

  High School Diploma/GED

Location:

Statesville , NC