Account Collector Receptionist and Permit Submitting
Benefits:
Dental insurance
Employee discounts
Paid time off
Vision insurance
In this role, you will be responsible for the timely and accurate processing of customer payments. Your duties will include reviewing account information and creating invoices, and other administrative tasks. Also, as an Account Collector, you will be making phone calls or sending emails to customers with outstanding past-due invoices and collecting payments as needed. You are responsible for answering rotating incoming calls. Also as needed you will submit county permits for service jobs. The ideal candidate has exceptional customer service skills, strong computer skills, an excellent communicator with strong mathematical accounting skills and is comfortable working in a fast-paced environment.
Responsibilities
Processing and accurately recording transactions of incoming payments
Maintaining detailed records of payments and account status
Calling customers to discuss their accounts with outstanding balances
Sending email reminders regarding overdue payments
Researching accounts that are in past due status
Collaborating with others in your department to gather additional information, ensure accounts are up to date.
Answering incoming rotating calls and assisting customers with account information
Submitting County Permits for Service.
Processing any additional billing as needed