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Account Collector Receptionist and Permit Submitting

NORTHSIDE PROPANE INC

Account Collector Receptionist and Permit Submitting

Lutz, FL
Full Time
Paid
  • Responsibilities

    Benefits:

    Dental insurance

    Employee discounts

    Paid time off

    Vision insurance

    In this role, you will be responsible for the timely and accurate processing of customer payments. Your duties will include reviewing account information and creating invoices, and other administrative tasks. Also, as an Account Collector, you will be making phone calls or sending emails to customers with outstanding past-due invoices and collecting payments as needed. You are responsible for answering rotating incoming calls. Also as needed you will submit county permits for service jobs. The ideal candidate has exceptional customer service skills, strong computer skills, an excellent communicator with strong mathematical accounting skills and is comfortable working in a fast-paced environment.

    Responsibilities

    Processing and accurately recording transactions of incoming payments

    Maintaining detailed records of payments and account status

    Calling customers to discuss their accounts with outstanding balances

    Sending email reminders regarding overdue payments

    Researching accounts that are in past due status

    Collaborating with others in your department to gather additional information, ensure accounts are up to date.

    Answering incoming rotating calls and assisting customers with account information

    Submitting County Permits for Service.

    Processing any additional billing as needed