Responsibilities

• Serve as the primary day to day contact for assigned clients
• Build strong client relationships through proactive communication and strategic guidance
• Lead client meetings and presentations with confidence and professionalism
• Manage projects across multiple departments to ensure deadlines are met
• Coordinate internal teams including media, creative, web, production, and analytics
• Schedule and organize client calls, meetings, and follow ups
• Track campaign performance and communicate results to clients
• Prepare reports, presentations, and strategic recommendations
• Translate client goals into actionable work for internal teams
• Keep projects organized and moving while identifying potential issues before they arise
• Present updates and recommendations to the CEO and senior leadership
• Ensure an exceptional client experience from onboarding through ongoing account management

Qualifications

• Strong marketing knowledge with the ability to understand both traditional and digital strategies
• Marketing agency or legal industry experience strongly preferred
• Excellent verbal and written communication skills
• Charismatic, confident, and naturally conversational
• Mature, professional, and highly organized
• Comfortable leading meetings with executives and business owners
• Strong project management and multitasking abilities
• Able to thrive in a fast paced, collaborative environment
• Detail oriented with excellent follow through
• Comfortable working directly with the CEO and executive leadership
• Light sales or business development experience is a plus, though this is not a sales role

Ideal Candidate

• Extroverted and enjoys building relationships
• Thinks strategically while executing the details
• Takes ownership and follows through without constant direction
• Calm under pressure and able to juggle multiple priorities
• Genuinely enjoys helping clients succeed