Job Description

The Account Executive is responsible for driving new business revenue by building strong customer relationships, delivering expert product knowledge, and providing a seamless sales experience. This role partners closely with Service & Support, Customer Service, and other internal teams to ensure customer needs are met and to promote the Benchmark brand. The ideal candidate is proactive, highly communicative, and customer-centric. The ideal candidate will be covering the Coastal North Carolina region and be located in that area.

Position Duties and Responsibilities:

• Customer Engagement: Respond to inbound inquiries and proactively reach out to prospective customers via phone, email, and other communication channels.
• Product Knowledge: Maintain deep knowledge of machine control systems, construction tools, and related equipment to effectively support customer needs.
• Sales Process Management: Lead customers through the entire sales cycle—from initial contact to closing—ensuring a positive and efficient experience.
• Order Management: Process orders accurately and coordinate with operations to ensure timely delivery.
• Relationship Building: Develop and maintain long-term customer relationships to drive new and repeat business.
• Territory Management: Execute weekly route planning and manage assigned territory to maximize sales opportunities.
• Product Promotion: Demonstrate products, explain features, and highlight value propositions to prospective customers.
• Collaboration: Work closely with Service & Support and Customer Service to share information and support a unified customer experience.
• Problem Solving: Address and resolve customer issues in a timely and professional manner.
• Sales Reporting: Track pipeline activity, customer feedback, and market trends to support forecasting and strategy.
• Market Awareness: Monitor market conditions, competitor products, and pricing to stay informed and competitive.
• Continual Learning: Stay current on industry trends, new product developments, and competitive offerings.

Qualifications

• Bachelor’s degree in Business, Marketing, Communications, or a related field.
• 5+ years of proven outside sales or customer relationship management experience.
• Territory management and formal sales training experience required.
• Experience in heavy equipment, compact equipment, or related industry strongly preferred.
• Strong presentation, negotiation, and communication skills (written and verbal).
• Proficiency with CRM software and Microsoft Office Suite.
• Strong organizational, time-management, and multitasking abilities.
• Detail-oriented with excellent follow-up and problem-solving skills.
• Ability to work independently and collaboratively across teams.
• High energy, self-motivated, and driven to succeed.
• Basic knowledge of equipment financing and accounting is a plus.

Additional Information

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic prohibited by law.

Benchmark Tool & Supply offers competitive compensation packages based on experience. This full-time role also includes a commission component. Benefits include 100% employee paid medical insurance, Life and Short-Term Disability insurances, matching retirement plan, paid time off, and opportunities for professional development. Come work with us!

Benchmark Tool & Supply offers competitive compensation packages including 100% paid medical benefits, Life and Short-Term Disability insurances for our employees, matching retirement plan, paid time off, and opportunities for professional development. Come work with us!