Account Executive

Gateway Recruiting

Account Executive

San Francisco, CA
Full Time
Paid
  • Responsibilities

    The Opportunity:

    The Molecular Account Executive is a field sales role. This position sells the full stack selling of Molecular products to healthcare facilities, including hospitals, IDNs, reference labs, and women's health offices.

    The Molecular Account Executive is a strategic sales professional that’s highly skilled at driving exponential growth in their territory through closing new business and expanding existing business.

    Responsibilities:

    • Work across multiple stakeholders, including C-suite, to expedite complex decisions and achieve quick wins.
    • Drive market share growth by identifying and cultivating new business opportunities across the territory.
    • Develop and deploy best practices, leveraging customer insights to exceed business expectations.
    • Prioritize and plan effectively, cutting through complexity to streamline business operations.
    • Leverage cross-functional teams and resources successfully in a collaborative environment.
    • Build trust and long-term partnerships with customers by understanding their needs and delivering win-win solutions.
    • Anticipate sales shortfalls and implement contingency plans through effective troubleshooting and problem-solving.
    • Manage complex, long-term capital sales cycles with strategic foresight.
    • Understand client goals through strong relationships across stakeholders (e.g., laboratory, procurement, medical directors, clinical engineering, C-suite) and quantify the impact of company solutions.
    • Collaborate with the Enterprise Account Manager (EAM) to secure business in large hospital systems.
    • Manage and drive the renewal process to ensure customer retention and satisfaction for non-enterprise accounts.

    Required Qualifications:

    • Bachelor’s degree.
    • 4+ years of relevant experience
    • Valid Driver’s License and the ability to travel 50-75% in assigned territory and other locations in the US to support business needs.
    • Proven success in strategic sales, including exceeding plans and turning around underperforming territories.
    • Innovation and change management skills, with the ability to bring new ideas forward and drive them through the organization.
    • Strong business planning process and attention to detail.
    • Proficiency in Microsoft Office suite of products.
    • Proficiency in SalesForce.com Customer Relationship Management (CRM) system.

    Preferred Qualifications:

    • Sale experience in diagnostics or laboratory
    • 2+ years of experience in capital equipment sales
    • Experience in capital sales and/or multi-stakeholder environments, developing and selling customized solutions to senior-level/C-suite executives.
    • Commitment to customers; service-minded
    • Makes logical timely decisions based on analysis and experience
    • Adheres to proper call documentation
    • Displays effective oral and written communication to accomplish business goals and foster building customer rapport and relationships
    • Persuades others to support a course of action, acts proactively to originate actions to improve existing conditions and process
    • Interpersonal skills; savvy, polished, and professional, including customer interfacing experience with strong communication ability and people management
    • Ability to learn technical and scientific knowledge and utilize in selling situations