The Account Manager serves as the primary point of contact for clients, ensuring their needs are met and expectations exceeded. You will build strong relationships, manage client accounts, and coordinate with internal teams to deliver exceptional service. The right person will collaborate closely with colleagues and engage with clients through meetings and calls. Your role is crucial in driving client satisfaction and retention while identifying opportunities for growth within existing accounts. Responsibilities: • Oversee adherence to company policies and industry standards in all client communications • Analyze account data and inform clients of their performance • Seek ways to refine processes and introduce effective practices • Engage with internal teams to coordinate actions that support client objectives • Oversee client relationships to ensure satisfaction and retention • Support distributor sales teams and category management to improve inventory movement, launch new items, and provide solutions for their operators • Plan and execute training on products and services to end-users and distributor teams • Collaborate with the Sales Manager to successfully meet sales objectives, build a funnel, and deliver results for clients • Grow trust and build effective relationships with manufacturer clients, internal team, distributors, and operators • Schedule, prepare, and execute calls, cuttings, and business reviews for visiting manufacturer representatives • Input sales activity in CRM Qualifications: • Bachelor's in Business, Marketing, or a similar discipline • Ability to oversee multiple accounts and achieve targets without fail • Strong skills in negotiation and effective communication essential • At least five years' experience in account management for a related field • Experience with CRM platforms and relationship management tools is advantageous • Excellent communication and customer service skills • Proven sales experience • Experience with training individuals and teams on products and services • Strong sales management skills and CRM experience are a plus • Ability to work independently and as part of a team • Bachelor's degree or sales experience in a related field • Familiarity with the food service industry is a plus • Packaging and non-food experience is a plus Compensation: $75,000 - $85,000 yearly

• Support distributor sales teams and category management to improve inventory movement, launch new items, and provide solutions for their operators • Plan and execute training on products and services to end-users and distributor teams • Collaborate with the Sales Manager to successfully meet sales objectives, build a funnel, and deliver results for clients • Grow trust and build effective relationships with manufacturer clients, internal team, distributors, and operators • Schedule, prepare, and execute calls, cuttings, and business reviews for visiting manufacturer representatives • Input sales activity in CRM