Company: A high-end residential design-build and maintenance firm known for its detail-oriented culture, top-tier service, and strong leadership. This is a tight-knit, high-performance environment where accountability, communication, and client relationships come first.
Location: Georgetown, MA
Recruiter: This search is managed by Bloom Talent Solutions, a specialized recruiting partner focused exclusively on the green industry. We help the top landscape companies in the country build high-performing teams.
Grow with a Company That Delivers: Step into a mission-critical role at a company that’s deeply invested in both people and process. You’ll inherit a strong book of business and work directly with senior leadership to ensure exceptional service delivery and long-term client satisfaction.
Key Responsibilities:
- Manage a portfolio of residential and commercial maintenance accounts, acting as the primary point of contact for each
- Drive retention and satisfaction by ensuring top-tier service delivery and proactive communication
- Lead regular property walks, audits, and enhancement reviews with clients
- Partner closely with production and operations teams to ensure expectations are met and exceeded
- Support internal adoption of software and systems that improve service delivery and accountability
- Monitor budgets, job performance, and crew efficiency to support profitability goals
- Collaborate with fellow account managers to share best practices and deliver consistent client experiences
Qualifications:
- 2+ years of experience in landscape maintenance account management
- Experience at a top 100 commercial landscape company preferred
- Deep understanding of residential and commercial maintenance best practices
- Strong relationship-building and communication skills
- Familiarity with ERP, CRM, or field service software
- Proficiency with Microsoft Office (Excel, Outlook, Word, PowerPoint)
- Bachelor’s degree preferred
Live Where You Lead: Based in the scenic North Shore, this role offers the chance to grow your career in a market known for loyal clients, high design standards, and meaningful long-term relationships.
Compensation and Benefits:
- Base salary: $85K+
- Profit share
- Company vehicle
- Full healthcare, dental, vision
- 401k with match
- Flexible PTO
- Reports directly to the owner and works closely with the GM and production team
How to Apply:
Ready to take ownership of a key book of business with leadership support and room to grow? Apply now or reach out to Bloom Talent Solutions for more information.