Account Manager

DMR TECHNOLOGIES INC

Account Manager

Lafayette, LA
Full Time
Paid
  • Responsibilities

    Account Manager

    DMR Technologies | Lafayette, LA

    Starting Pay: $20/hour + Performance Incentives + Career Growth

    Launch Your Career in Agriculture, Technology & Sales

    Looking for more than just another customer service job?

    At DMR Technologies, we're building some of the most advanced agricultural drones in America. Our aircraft help farmers increase yields, reduce costs, and solve real-world challenges across agriculture, energy, public safety, and industry.

    We're looking for an energetic, organized, people-focused Account Manager who enjoys building relationships and helping customers succeed.

    This is an excellent opportunity for recent graduates or early-career professionals who want to build a long-term career in sales, customer success, or business development.

    No drone experience required. We'll teach you the industry.

    What You'll Do

    You'll become the primary point of contact for a portfolio of customers after the sale.

    Responsibilities include:

    Build strong relationships with customers

    Conduct onboarding calls with new customers

    Answer customer questions and coordinate solutions

    Work closely with Sales, Operations, Engineering, and Technical Support

    Ensure customers have everything needed for success

    Schedule follow-up calls and check-ins

    Track customer activity using CRM software

    Coordinate product deliveries and training

    Identify opportunities for additional products and services

    Help renew and grow existing customer relationships

    Resolve issues before they become problems

    Become a trusted advisor for your accounts

    We're Looking For Someone Who Is

    Friendly and personable

    Highly organized

    Naturally curious

    Comfortable talking with customers by phone and email

    Excellent communicator

    Positive attitude

    Coachable

    Detail-oriented

    Able to juggle multiple priorities

    Interested in technology

    Excited to learn something new every day

    Preferred Qualifications

    We're much more interested in attitude than experience.

    Ideal backgrounds include:

    Recent college graduate

    Customer service

    Retail leadership

    Hospitality

    Banking

    Agriculture

    Business

    Marketing

    Communications

    Sales

    Account management

    Customer success

    Bachelor's degree preferred but not required.

    Technology You'll Learn

    CRM software

    Microsoft Office

    Google Workspace

    AI productivity tools (Claude, ChatGPT, Codex)

    Drone technology

    Precision agriculture

    Customer relationship management

    Basic sales strategy

    Project coordination

    Why DMR?

    We're a fast-growing Louisiana technology company manufacturing professional drone systems right here in Lafayette.

    You'll work alongside engineers, pilots, software developers, mechanics, and business leaders while helping customers across North America succeed.

    Our culture rewards initiative, curiosity, and people who enjoy solving problems.

    This isn't a position where you'll do the same thing every day.

    Career Growth

    Many successful Account Managers advance into roles such as:

    Senior Account Manager

    Customer Success Manager

    Territory Sales Manager

    Business Development Representative

    Enterprise Sales

    Sales Operations

    Program Manager

    If you enjoy working with customers and want to grow your career, we'll help you get there.

    Compensation & Benefits

    Starting Pay

    $20/hour

    Full-time

    Benefits include:

    Paid Time Off

    Paid Holidays

    Health Insurance

    Vision Insurance

    Dental Insurance

    Retirement Plan

    Ongoing Training

    Career Advancement Opportunities