We are seeking an experienced Account Manager to lead, manage, and grow our DOD and Government freight operations. We are already active with multiple government agencies and moving freight today; this role exists to bring stronger leadership, structure, and operational discipline to the account portfolio while supporting continued growth.

This is not a traditional commercial freight role. Government freight requires a deep understanding of compliance, quoting accuracy, service execution, and relationship management within federal agencies.

Key Responsibilities

• Own day-to-day management of existing DOD and Government freight accounts
• Serve as the primary point of contact for government customers and agency partners
• Ensure accurate quoting and that awarded freight is executed exactly as quoted
• Coordinate closely with operations to manage service levels, exceptions, and performance
• Understand and navigate government freight requirements, processes, and timelines
• Identify opportunities to expand freight volume and grow accounts within government agencies
• Help build structure, processes, and best practices as the government freight team scales
• Provide leadership and accountability across internal teams supporting gov freight

Qualifications

• Proven experience managing DOD or Government freight (required)
• Strong understanding of how government freight differs from standard commercial freight
• Experience working with federal agencies and government contracting environments
• Operationally strong — able to connect pricing, execution, and service outcomes
• Confident communicator with a professional, solutions-oriented approach
• Comfortable working independently in a remote environment

Why This Role

• Existing government freight is already in place — this is a build and grow opportunity
• Direct impact on operations, customer satisfaction, and future team expansion