Account Manager (Inside Sales)

Newbury Franklin Industrials

Account Manager (Inside Sales)

Houston, TX
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Competitive salary

    Dental insurance

    Health insurance

    Paid time off

    Vision insurance

    Location: Houston, TX (On-site)

    Position Overview

    We are seeking an Account Manager (Inside Sales) to take ownership of an existing book of business while actively driving new sales opportunities. This role is ideal for someone who is customer-focused but also motivated to grow revenue, expand relationships, and identify new opportunities.

    This is a high-impact, execution-focused role that combines account management, inside sales, and business development. The position offers a competitive base salary plus commission, rewarding strong performance and contribution to overall sales growth.

    Key Responsibilities

    Manage and grow an existing portfolio of customer accounts, ensuring strong relationships and high retention

    Act as the primary point of contact for customers, providing timely responses to inquiries, quotes, and orders

    Proactively identify opportunities to increase revenue through cross-selling, upselling, and re-engaging inactive accounts

    Generate new business through outbound outreach, follow-ups, and relationship development

    Own the full sales cycle for inside accounts—from initial inquiry through quote, order, and follow-up

    Partner closely with outside sales and operations teams to ensure smooth execution and customer satisfaction

    Track and manage sales activity, pipeline, and performance against targets

    Support pricing and quoting decisions with an understanding of margin and profitability

    Resolve customer issues quickly while maintaining a high level of professionalism

    Qualifications

    2–5+ years of experience in inside sales, account management, or a customer-facing sales role

    Experience in industrial, manufacturing, or distribution environments preferred

    Proven ability to build relationships and drive sales growth

    Strong communication, organization, and follow-through

    Comfortable working in a fast-paced, performance-driven environment

    Proficient in Microsoft Office and CRM/ERP systems

    About Us

    Metaltech is a fast-paced metal service center specializing in stainless steel, specialty alloys, and precision processing. With a strong presence in Houston, TX, we combine deep inventory with in-house capabilities like laser, plasma, waterjet, and sawing to deliver fast, accurate solutions to our customers.

    We operate in a high-expectation, customer-driven environment where speed, responsiveness, and execution matter. Our team works closely with customers to solve problems, win business, and keep production moving. Metaltech is part of Newbury Franklin Industrials (NFI), a growing industrial platform focused on building high-performing businesses.