Account Manager Liaison

Catch Vibe Voice

Account Manager Liaison

Lawrence, MA +4 locations
Full Time
Paid
  • Responsibilities

    Job Description

    We are seeking a highly organized and client-focused Account Manager Liaison to serve as the central point of coordination between our internal teams and valued clients. This role is ideal for a professional who excels at relationship management, communication, and strategic execution. The Account Manager Liaison ensures client objectives are clearly understood, effectively communicated, and delivered with precision and excellence.

    Responsibilities

    • Serve as the primary liaison between clients and internal departments

    • Build and maintain strong, long-term client relationships

    • Coordinate project timelines, deliverables, and performance metrics

    • Identify opportunities for account growth and service optimization

    • Prepare reports, presentations, and strategic updates for clients

    • Monitor client satisfaction and proactively address concerns

    • Collaborate with leadership to refine account strategies and processes

  • Qualifications

    Qualifications

    • Strong verbal and written communication skills

    • Excellent organizational and time-management abilities

    • Ability to manage multiple accounts and priorities simultaneously

    • Analytical mindset with problem-solving capabilities

    • Professional demeanor and client-first approach

    • Proficiency in business communication tools and reporting systems

    • Bachelor’s degree in Business, Communications, Marketing, or related field preferred

    Additional Information

    • Competitive salary ($56,000 – $61,000 annually)

    • Professional development and growth opportunities

    • Supportive and collaborative work environment

    • Skill-building in account strategy, client management, and operations

    • Clear advancement pathways within the organization

    • Comprehensive onboarding and training program

  • Locations
    Atlanta, GA • New Orleans, LA • Lawrence, MA • austin, TX • Dallas, TX