Account Manager

Mason Insurance Agency Inc

Account Manager

Mason, MI
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Competitive salary

    Dental insurance

    Health insurance

    Paid time off

    Overview We are seeking an experienced and licensed Property & Casualty Insurance Agent to join our dynamic team. The ideal candidate will bring a strong background in insurance sales, client relationship management, and policy servicing. This role requires a proactive, customer-focused professional who thrives in an environment that is passionate about helping individuals protect their assets, in a supportive team environment.

    Duties

    Build and maintain strong relationships with existing clients to ensure satisfaction and policy renewals

    Assess client needs and recommend appropriate P&C insurance products

    Provide excellent customer service by addressing client needs and concerns promptly.

    Prepare quotes, explain coverage options, and assist clients in selecting suitable policies

    Process applications, endorsements, renewals, and cancellations accurately and efficiently

    Client Support: Build and maintain client relationships by addressing inquiries, resolving issues, and providing ongoing policy support.

    Maintain accurate records of client interactions, policy details, and communications

    Minimum 2+ years of experience in a customer-facing role

    Collaborate with team members to enhance customer support services.

    Active Property & Casualty (P&C) insurance license

    Skills

    Excellent communication and interpersonal skills to engage clients and team members.

    Strong computer literacy with experience in data entry .

    Excellent organizational skills with the ability to manage multiple tasks simultaneously.

    Assist Clients with day to day requests, such as making a payment, making a change on their policies, completing requests, etc.

    Previous experience with Applied EPIC management system is a plus but not required.

    Demonstrated clerical experience with attention to detail in all tasks performed.

    Strong phone etiquette and customer service skills to foster positive client interactions.

    Experience with multiple carriers and comparative rating systems

    Job Type: Full-time