Job Title: Account Manager – Customer & Vendor Support
Location: [Insert Location]
Type: Full-Time

About the Role:
We are seeking a motivated and detail-oriented Account Manager to provide top-notch support to our customers and vendor partners. This role is perfect for someone with strong problem-solving skills, excellent communication, and a passion for delivering exceptional service.

Key Responsibilities:

• Manage inbound customer and vendor inquiries, resolving issues quickly and efficiently.

• Generate and track quotes, ensuring cost-effective solutions for clients.

• Oversee work requests and vendor performance to maintain quality standards.

• Monitor service areas and identify potential improvements in vendor selection.

• Ensure follow-ups and reporting are completed accurately and on schedule.

• Assist with on-call responsibilities and participate in team meetings and conference calls.

• Seek opportunities to offer additional services to clients, supporting revenue growth.

• Maintain a professional and positive image with clients and team members.

• Participate in special projects as assigned by management.

Qualifications:

• Minimum 2 years of customer service or account management experience.

• Strong communication skills, both written and verbal.

• Proficient with computers and web-based reporting systems.

• Exceptional problem-solving and organizational abilities.

• Ability to work independently and as part of a collaborative team.

• High level of professionalism and attention to detail.

Why Join Us:
This is an opportunity to grow your career in a dynamic, fast-paced environment where your contributions make a real impact. You’ll work with a supportive team and gain experience managing relationships with both customers and vendors.

How to Apply:
If you’re ready to take the next step in your career and thrive in a client-facing role, submit your resume today!