Job Description

Compensation range: $60,000+

Responsibilities:

Assist in areas when directed and provide support to assigned book of business by:

• Internal and external customer sales support.
• Assist clients with efficient placement of orders of all types.
• Manage customer samples, proofs, mock-ups, etc. when necessary.
• Ensure the timely and successful delivery of all orders according to customer needs and objectives.
• Effectively communicate project status with client and sales team.
• Assist with challenging client requests or issue escalations as needed.
• Work with preferred supplier network to come up with creative product ideas and manage orders.
• Support business segment with creative product sourcing through vendor network.
• Work with sales team on pricing and gross margin on sales.
• Assist and coordinate with sales team on print-related processes and projects.
• Prepare and maintain detailed daily status reports on all active project requests.
• Actively ensure effective and open communication with team members.
• Embrace problems and provide efficient solutions.
• Maintain ownership of all projects and processes.

Qualifications

Experience and Skills Required:

• Possess a BA/BS preferably within marketing or business related field
• Minimum of 2-3 years of experience in the print industry.
• PC proficiency; experience with Microsoft Office
• Have a basic understanding of accounts payable/receivables
• Prior marketing or promotional experience preferred
• Prior customer service experience preferred.

Skills/Competencies:

• Excellent organization and communication skills.
• Ability to maintain a consistent, positive attitude.
• Desire and ability to multi-task & meet deadlines.
• Proficiency in Microsoft Office applications.
• Capacity and flexibility to learn new technology.

Benefits

• 401(k)
• Dental insurance
• Disability insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance
• Work from home

Additional Information

All your information will be kept confidential according to EEO guidelines. This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

We appreciate your interest in employment opportunities with Business Impact Group. Only those selected for interviews will be contacted.