Account Receivable Collection Specialist

SERVPRO of Howard County

Account Receivable Collection Specialist

Elkridge, MD
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Opportunity for advancement

    Paid time off

    Training & development

    Join SERVPRO team Holland as our newest AR Specialist

    Compensation:

    $18.00 - $22.00/hr

    Benefits:

    Sick, vacation, and holiday pay (PTO)

    401(k)

    Health, dental, & vision insurance plans

    Critical illness & accident plans

    Life insurance

    Other Perks:

    Career progression

    Internal promotional opportunities

    Healthy work/life balance

    friendly and upbeath work environment

    And more!

    Do you love helping people through difficult situations?

    Then don’t miss your chance to join Team Holland as a new AR Specialist. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!

    Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, is a superb multitasker that has great follow through. enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect next team member.

    As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

    Job Description:

    We are looking for a person that can follow our process to collect revenue from various sources as a result of our restoration efforts. Specialist to join our Accounting Department and be able and ready to hop in and follow our collection process. You must be willing to speak to people on the phone and being comfortable doing so. This is a position that requires superior telephone and customer service skills. This person will be responsible for contacting customers, collecting on unpaid invoices, facilitating payments from our customers and following up.

    Responsibilities:

    Calling and emailing customers and vendors

    Posting customer payments by recording checks, and credit card transactions

    Updating receivables by totaling unpaid invoices

    Maintaining records of invoices, debits, and credits

    Resolving collections by examining customer payment plans and payment history

    Keeping organized and detailed documentation of all correspondence with customers

    Handling customer disputes in regards to payments or invoicing

    Qualifications:

    Professional verbal and written communication skills

    2+ years of collections experience

    Restoration experience is preferred

    Experience with Office 365

    All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.

    All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.