Bemana is searching for an Account Relationship Representative to join a leading industrial distribution company in Houston, TX. The Account Relationship Representative (ARR) supports the outside sales team in growing and maintaining customer relationships. This role works closely with customers, operations, product management, suppliers, and other members of the commercial team to drive sales, support account development, and ensure customer satisfaction. The ARR assists with both existing customer accounts and new business opportunities by providing hands-on support, problem-solving, and inventory program management. Success in this role requires strong communication skills, attention to detail, and a customer-first mindset.

Essential Duties and Responsibilities:

Customer Support & Relationship Management

• Serve as a key resource for assigned accounts, providing prompt and effective support.
• Respond to customer issues, inquiries, and requests in a professional and timely manner.
• Collaborate with the outside sales team to identify opportunities and meet/exceed monthly sales goals.

Inventory & Program Management

• Support and implement vendor-managed inventory (VMI) programs at customer sites.
• Operate and maintain inventory systems (e.g., CribMaster, SupplyPro, AutoCrib, Hand- Held Bin Management).
• Ensure accurate tracking, organization, labeling, and cleanliness of managed inventory.
• Manage min/max product quantities and assist in cross-referencing products for VMI programs.
• Identify unprofitable inventory and recommend adjustments to align with business objectives.

Sales & Order Management

• Enter and manage quotes and orders in the ERP system (Prophet 21) or through collaboration with Customer Service.
• Research, prepare, and follow through on customer quotes using branch and company resources.
• Generate add-on sales opportunities by recognizing and acting on customer needs.
• Communicate directly with vendors and Product Management to meet customer requirements.

Solutions & Collaboration

• Leverage specialists, supplier resources, and internal teams to support customer accounts.
• Serve as a liaison between customers, the commercial team, and the Solutions group to deliver effective results.

Compliance & Safety

• Follow all customer site guidelines, safety protocols, and emergency procedures.
• Stay current on required training and certifications.

Position Requirements:

Education

• High School Diploma or equivalent required

Experience

• 2–3 years of relevant sales or customer service experience
• Experience with ERP systems (preferred)

Application Process

If your experience matches the description above, submit your resume, and one of our recruiters will be in touch to tell you more about the position and learn more about your experience and aspirations.

If your experience does not match this job description, we still encourage you to reach out to one of our recruiters, so we can learn about your professional aspirations for future job openings.

About Bemana

Bemana provides recruiting services to the nation’s equipment and industrial sectors. Our clients and candidates value us for our specialized recruiting expertise, vast knowledge of the equipment and industrial job market, and ability to solve their most challenging employment needs. We have successfully recruited thousands of top-level professionals filling a wide range of management, sales, engineering, and technical positions across the nation.

Referral Program

Bemana offers a $500 reward for referrals that lead to a hire. So, if this job or location is not for you, but you know someone that might be interested, send them this link and we’ll send you a check if they get hired. Terms & conditions apply.