Account Representative - Industrial Manufacturing

Mid-State Sales

Account Representative - Industrial Manufacturing

Columbus, OH
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Bonus based on performance

    Competitive salary

    Dental insurance

    Health insurance

    Opportunity for advancement

    Paid time off

    Vision insurance

    Mid-State Sales is looking for an Account Representative who isn’t afraid to get their hands a little dirty, solve real problems, and be the go-to person for customers in a fast-moving, industrial environment.

    We’re not a call center. We’re a fluid conveyance manufacturer that’s been serving customers since 1969. Our team works directly with hydraulic hose and tube assemblies—supporting customers who depend on us to keep their operations running.

    If you’re the kind of person who likes figuring things out, staying busy, and being part of a tight-knit team—keep reading.

    What You’ll Actually Do

    This role sits at the center of everything, such as customers, sales, purchasing, and production.

    Take ownership of customer accounts from order to delivery

    Talk with customers daily (phone, email) to understand what they need and when they need it

    Build quotes, check pricing, and confirm lead times

    Work directly with the shop and purchasing team to make sure orders get built on time

    Solve problems when things don’t go as planned (because sometimes they won’t)

    Help identify opportunities to grow accounts and win more business

    Learn our products inside and out so you can confidently recommend solutions

    What This Job Is (And Isn’t)

    Not a scripted, sit-at-a-desk-all-day customer service job

    Not for someone who needs everything to be perfectly clean and predictable

    You will spend time in our production/fabrication environment during training

    You will learn a specialized, in-demand industry

    You will be relied on to think, solve problems, and take ownership

    If dirt, noise, or hands-on work bother you—this won’t be a fit.

    What We’re Looking For

    We care more about attitude and work ethic than a perfect resume.

    Someone dependable who shows up ready to work

    Strong communicator—clear, direct, no fluff

    Detail-oriented and organized under pressure

    Comfortable juggling multiple tasks at once

    Willing to learn (there’s a lot to learn here)

    Team-first mindset

    Bonus if you have:

    Experience in manufacturing, distribution, or trades

    Mechanical or technical curiosity

    Background in sales, service, or operations

    Training & Growth

    This isn’t a plug-and-play role.

    You’ll go through 2–3 months of hands-on training in our shop to learn the products, processes, and how everything connects. That investment sets you up for long-term success.

    We’re looking for someone who wants a career, not just a job.

    Why Mid-State

    Established, growing company (50+ years strong)

    Tight-knit team, no corporate nonsense

    Opportunity to grow into sales, operations, or leadership

    Stable industry with consistent demand

    Bottom Line

    If you want a clean, easy desk job—this isn’t it.

    If you want to learn a trade, build real skills, and become a key player in a growing company, we want to talk.

    Apply today.