Benefits:

Licensing paid by agency

401(k) matching

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Account Representative – Sales & Customer Support American Family Insurance – Nabozny & Associates, Inc. Maple Grove, MN

Compensation: $55,000 – $75,000 annually

About Our Agency: Nabozny & Associates, Inc. is a trusted American Family Insurance agency serving the Maple Grove community and surrounding areas. Our organization is built on more than 90 years of experience delivering reliable insurance protection and exceptional customer service.

We believe insurance is about more than policies — it’s about relationships. Our team takes pride in providing guidance, support, and protection for the individuals and families who rely on us. Integrity, fairness, and a genuine commitment to helping people are the foundation of our culture, and we strive to treat every customer like family.

Position Overview: We are currently seeking a motivated Account Representative to join our team. This role offers a balance of sales and service responsibilities, giving you the opportunity to help customers protect what matters most while also building lasting relationships.

You will assist both new and existing customers by discussing coverage options, answering policy questions, and helping identify the right solutions for their needs.

Candidates with an active insurance license are strongly preferred, but we are happy to support the right individual through the licensing process and will cover the cost of obtaining required licenses.

Key Responsibilities:

Assist customers with insurance coverage options including auto, home, and life insurance

Develop new business through referrals, conversations, and follow-up opportunities

Provide support to existing policyholders by answering questions and handling policy updates

Conduct coverage reviews to ensure customers have the protection they need

Maintain accurate records and follow agency procedures

Work collaboratively with team members to deliver excellent customer service

Qualifications:

Active Property & Casualty and/or Life insurance license preferred

If not currently licensed, willingness to obtain licensing with agency support

Previous experience in sales, insurance, or customer service is helpful

Strong interpersonal and communication skills

Ability to stay organized and manage multiple customer needs

Professional, positive, and customer-focused mindset