Job Description

We are seeking a motivated and detail-oriented Account Representative to join our team in Riverside, CA. In this role, you will serve as a trusted point of contact for clients, ensuring a smooth experience throughout the logistics process. You will support customer accounts, provide timely updates, coordinate internal operations, and contribute to the delivery of high-quality service. This position is ideal for individuals who thrive in a dynamic environment and enjoy working directly with clients to achieve shared success.

Responsibilities

• Maintain regular communication with clients to ensure satisfaction and address inquiries.

• Coordinate with internal teams to support successful delivery and logistics operations.

• Prepare and manage account documentation, order details, and client records.

• Assist in resolving issues promptly and professionally.

• Monitor account activity and identify opportunities to improve service or efficiency.

• Provide status updates, reports, and documentation as needed.

• Support the onboarding of new client accounts.

Qualifications

• Strong communication and interpersonal skills.

• Excellent organizational and time-management abilities.

• Ability to multitask and manage various client needs simultaneously.

• Problem-solving mindset with attention to detail.

• Professional demeanor and customer-focused attitude.

• Basic proficiency with office and administrative tools.

Additional Information

• Competitive annual salary of $57,000 — $62,000.

• Opportunities for professional growth and long-term career development.

• Supportive and collaborative work environment.

• Stable, full-time position with clear advancement paths.

• Skill-building in client management, logistics coordination, and operations