Job Description

Job Description

Reboot Staff is seeking a motivated and detail-oriented Account Representative to manage client relationships, handle service requests, and ensure customer satisfaction. This role involves direct communication with clients and internal teams to support ongoing staffing projects and deliver tailored workforce solutions.

Responsibilities

• Serve as the primary point of contact for assigned client accounts

• Develop and maintain strong relationships with clients to understand their needs

• Coordinate with internal departments to ensure accurate and timely service delivery

• Prepare and deliver client reports, updates, and service documentation

• Identify opportunities for account growth and recommend service improvements

• Resolve any client issues with professionalism and efficiency

• Maintain accurate records of account activity and communications

Qualifications

Qualifications

• Bachelor’s degree in Business, Communications, or a related field

• 1–2 years of experience in account management, client services, or sales support

• Excellent written and verbal communication skills

• Strong organizational and time-management abilities

• Proficiency in Microsoft Office Suite (Excel, Word, Outlook)

• Ability to work independently and collaboratively within a team environment

• High attention to detail and problem-solving skills

Additional Information

Benefits

• Competitive salary range: $59,000 – $65,000 per year

• Opportunities for career growth and professional development

• Comprehensive training and onboarding support

• Dynamic and collaborative work environment

• Paid time off and holidays

• Health, dental, and vision insurance options

• Performance-based incentives