Account Service Specialist

Circle Logistics

Account Service Specialist

Whiteland, IN
Full Time
Paid
  • Responsibilities

    Job Description

    Overview:

    Responsible for the timely and accurate billing and receivables for the Billing department. Follows the direction of the Billing Manager on billing best practices.

    Responsibilities:

    • Receive and sort through invoices. Match invoices to proper loads.

    • Verify accuracy of billing data and revise errors.

    • Compute credit terms, discounts, shipment charges, or rates for goods of services to complete billing documents.

    • Review and/or update record documents such as rate sheets and/or contracts.

    • Scan and import invoices and other supporting documents for records.

    • Prepare and send out itemized statements, bills, or invoices.

    • Reach out to carriers regarding billing paperwork.

    • Resolve discrepancies in transportation accounting records.

    • Reconcile accounting records at the end of each month.

    • Perform data entry. Update SOPs, manuals, and spreadsheets.

    • Perform reporting functions via Excel and TMS.

    • Occasional operational coverage for Transportation Coordinators.

    • Perform a variety of other tasks and responsibilities as required or assigned by management.

    • May perform other duties and responsibilities as assigned.

    Working Conditions (may add additional conditions specific to defined work location):

    • Generally in an indoor office setting; may include occasional participation in outdoor company events.

    • Varying schedule to include evenings, holidays, weekends and extended hours as business dictates.

    • While performing duties of this job, the employee is primarily in a controlled, temperate environment; however, may be exposed to heat/cold during support of outside activities.

    • The noise level in the work environment is usually moderate to loud.

    Unit Description: Identify any unit-specific job tasks and qualifications in relation to this job.

  • Qualifications

    Qualifications

    Job Qualifications:

    Experience/Education:

    • High School diploma, GED or equivalent experience required

    Skills/Aptitude:

    • Strong organization, communication, and computer skills.

    • Basic understanding of transportation billing, rates, contracts, and tariffs.

    • Proficiency utilizing Microsoft Tools (Ability to leverage Excel and other MS programs including Word, Outlook, and SharePoint).

    • Ability to analyze and improve processes.

    • Ability to work independently and within a group environment.

    • Ability to multitask, prioritize, and handle a variety of complex issues and customer requirements.

    • Strong attention to detail and organized.

    • Ability to maintain a positive attitude.

    • Presents self in a highly professional manner to others and understands that honesty and ethics are essential.

    License/Qualifications:

    • None required

    Physical Requirements:

    • Close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus, with or without corrective lenses.

    • Significant walking or other means of mobility.

    • Ability to work in a seated position for long periods of time (up to 8 hours).

    • Ability to reach, bend, stoop, push and/or pull, and frequently lift up to 35 pounds and occasionally lift/move 40 pounds.

    Additional Information

    Benefits

    • Competitive base-salary + uncapped commission
    • On-site training and career development with a fast track to promotion
    • Insurance benefits including: Health, vision, dental, life, and disability
    • Paid holidays and paid time off after 90 days
  • Compensation
    $18-$18