Job Title: Accounting & Billing Coordinator Effective Date: September 4. 2025 Reports To: Accounting Manager Weekly Hours: 40, FLSA Exempt Department: Finance Travel Required: 2+ times a year
NetPlus Alliance is a fifth-generation family-owned business based in Lockport, NY that serves a national network of industrial and construction distributors and manufacturers. Recognized by Buffalo Business First as a Fast Track Company and Top Private Company, and a three-time finalist for the University at Buffalo ‘Fast 46’ award, NetPlus achieved record growth in 2025.
The NetPlus Team values our collaborative culture and generous benefits, including paid time off, flex- and hybrid work options, 401K match and more.
DESCRIPTION:
NetPlus Alliance is looking for a proactive and detail-oriented Accounting & Billing Coordinator to support the company’s financial functions in a highly customer and member-facing role. This position is responsible for ensuring accurate invoicing, timely collections, reconciliation support and delivering a positive experience through clear communication and problem-solving.
The ideal candidate will bring a strong foundation in finance or accounting, excellent relationship-building skills, and the ability to manage a variety of inquiries from both internal stakeholders and external partners with professionalism and care.
KEY RESPONSIBILITIES:
Maintain and update customer/member account records.
Support the month-end and year-end closing processes.
Maintain organized and up-to-date financial records and documentation.
Assist in preparing monthly, quarterly, and annual financial statements and reports.
Respond to customer and member inquiries related to payments, statements, and transaction history. Process invoices, payments, and expense reports while ensuring accuracy and timeliness.
Serve as a primary point of contact for billing-related questions, resolving issues with clarity, professionalism, and follow-through.
Monitor accounts receivable actively following up with customers and members regarding outstanding balances.
Collaborate cross-functionally with internal departments to support accurate data and maintain strong customer relationships.
Manage accounts payable including vendor invoices and payment processing.
Provide general support to the finance team as needed.
EDUCATION, SKILLS, AND EXPERIENCE:
Bachelor’s degree or Associate’s degree in finance, Accounting, or related field preferred; equivalent experience will be considered.
3+ years of experience in accounts receivable, accounts payable, billing, or related accounting roles.
Proficiency in Microsoft Office Suite, particularly Excel; experience with accounting software is a plus.
Excellent attention to detail and organizational skills.
Strong analytical and problem-solving abilities.
Strong communication and interpersonal skills with a customer service mindset.
Ability to work independently and as part of a team in a fast-paced environment.
Experience working with cross functional teams.
Possesses an honest and strong work ethic and respect for others.
A team-oriented and collaborative mindset to drive optimal results and achieve company goals.
Positive, energetic, self-reliant, and agile thinker.
Excellent project management skills with a high level of accuracy; ability to prioritize and manage multiple projects.
Resourceful, able to adapt and enhance capabilities and processes.
SUPERVISION RECEIVED:
The Accounting & Billing Coordinator position within NetPlus Alliance will report to the Accounting Manager. The expectation for this position is that the individual operates with moderate supervision, handling routine accounting functions and member interactions independently while seeking guidance on escalations, priorities, and process improvements.
OTHER:
Exemplifies a high level of integrity, confidentiality, and commitment to NetPlus Alliance and its distributor and supplier members.
Contributes to the ongoing success of NetPlus Alliance and supports the efforts to achieve year-over-year growth goals.
Enhance organization reputation by accepting ownership for accomplishing new and different requests.
Support and work seamlessly with all departments to develop and complete projects according to established timelines and deliver results.
Participate in team meetings, provide input and feedback.
Flexible work from home options available.