Accounting — Customer Service

Vert Environmental @ San Diego

Accounting — Customer Service

San Diego, CA
Full Time
Paid
  • Responsibilities

    Vert is looking for a detail-oriented Accounts Receivable professional with strong customer service experience to join our San Diego team. QuickBooks experience is a plus, but we’re happy to train the right candidate on our internal systems and tools. In this role, you’ll help identify and summarize payment-related issues—acting as a liaison to resolve disputes and streamline communication across departments. You’ll also serve as a key escalation point for both internal team members and external customers, so strong communication skills are a must. This is an on-site role with growth potential for someone looking to build their career with a fast-growing company. What We Offer: • Medical, Dental, and Vision insurance • Paid vacation and sick time • 401(k) retirement plan • Exclusive discounts on travel, wellness, entertainment, and fitness If you’re ready to join a supportive team and make an impact, apply today. Responsibilities: • Ensure timely and accurate posting and reconciliation of revenue collection • Actively perform and monitor the progress of collection communications to clients and insurance on past-due invoices • Lead, coach, and advise the team members of the Accounts Receivable staff according to objectives led by the Accounting Supervisor and Manager • Help assist the team in supporting management through the provision of timely and accurate reporting on payment data, client account status information, Receivables Trends, and Key Performance Indicators • Conduct period transactional and procedural audits to ensure minimal risk and maximum efficiency • Assist with designing and developing company Receivables Aging standards: assisting with the implementation of procedures to meet and exceed standard target ranges • Interface with Account and Billing personnel to assist with client issues and communicate decisions • Develop and maintain working relationships with clients and other departments • Make recommendations to improve the quality and effectiveness of invoicing and collection procedures • Initiate process improvement and quality reviews to simplify and improve productivity • Assist with developing process improvements such as escalation tiers, automation procedures, review standards, and performance management • Develop and maintain a comprehensive understanding of all transactions impacting the A/R aging • Ensure that all processes within the Accounts Receivable Department are in compliance with the department and company code of ethics and meet management expectations for effective internal business controls • Perform other duties or special projects as assigned Qualifications: • QuickBooks experience preferred • A 4-year college degree is preferred • Minimum 3 years of relevant accounts receivable and general accounting experience • Strong financial and accounting background supporting multiple locations • QuickBooks experience and competency • Proven ability to work cooperatively as a member of a team, coordinate efforts, and collaborate with a variety of individuals • Excellent organizational skills to establish priorities, work in a team context, and manage multiple activities to meet department, company, and system-wide deadlines • Proven ability to exercise discretion and judgment in dealing with confidential and sensitive matters • Proven ability to deliver engaging, informative, well-organized presentations • Must have strong communication skills (verbal, written, and non-verbal) • Proficient in relevant computer applications • Intermediate to advanced experience working with Excel/Word/Outlook Compensation: $47,000 - $52,000 + benefits

    • Ensure timely and accurate posting and reconciliation of revenue collection • Actively perform and monitor the progress of collection communications to clients and insurance on past-due invoices • Lead, coach, and advise the team members of the Accounts Receivable staff according to objectives led by the Accounting Supervisor and Manager • Help assist the team in supporting management through the provision of timely and accurate reporting on payment data, client account status information, Receivables Trends, and Key Performance Indicators • Conduct period transactional and procedural audits to ensure minimal risk and maximum efficiency • Assist with designing and developing company Receivables Aging standards: assisting with the implementation of procedures to meet and exceed standard target ranges • Interface with Account and Billing personnel to assist with client issues and communicate decisions • Develop and maintain working relationships with clients and other departments • Make recommendations to improve the quality and effectiveness of invoicing and collection procedures • Initiate process improvement and quality reviews to simplify and improve productivity • Assist with developing process improvements such as escalation tiers, automation procedures, review standards, and performance management • Develop and maintain a comprehensive understanding of all transactions impacting the A/R aging • Ensure that all processes within the Accounts Receivable Department are in compliance with the department and company code of ethics and meet management expectations for effective internal business controls • Perform other duties or special projects as assigned

  • Compensation
    $47,000-$52,000 per year