Job Description

Position Summary

Provides administrative and operational support including maintaining records, processing documents, performing research and supporting day-to-day office functions.

Key Responsibilities

• Liaise with Customer Service on payment issues including check loss and re-issuance
• Research tenant inquiries, unclaimed property and delinquent tenant payments
• Process and determine action steps on incoming mail
• Respond to basic inquiries and route messages as needed
• Organize, scan, file, and retrieve physical and electronic documents
• Support internal teams with reporting and general clerical tasks
• Follow company procedures for recordkeeping and confidentiality

Qualifications

• 1-2 years of experience preferred
• High school diploma or equivalent required
• Previous clerical, administrative, or office support experience preferred
• Basic computer skills, including Microsoft Office suite (including excel)
• Strong attention to detail and accuracy
• Good written and verbal communication skills
• Ability to manage multiple tasks and meet deadlines
• Strong organizational and time management skills
• Ability to work independently and as part of a team

Additional Information

Workplace

• One of our values pillars is to work as OneTeam and we believe that there is no replacement for in-person collaboration but understand the value of some flexibility. Public Storage teammates are expected to work in the office five days each week with the option to take up to three flexible remote days per month.

Public Storage is an equal opportunity employer and embraces diversity. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified candidates are encouraged to apply.

Sponsorship for Work Authorization is not available for this posting. Candidates must be authorized to work in the U.S. without restrictions or requiring sponsorship now or in the future. We do not provide training plans or support for F-1 OPT, STEM OPT extensions, or future visa sponsorship.