Benefits:

Company parties

Competitive salary

Training & development

Accounts Receivable & Collections Specialist

Alco Designs | Gardena, CA $22–$25/hour (depending on experience)

Alco Designs is seeking a dependable and detail-oriented Accounts Receivable & Collections Specialist to join our team. This role requires someone who is highly organized, confident communicating with customers, and proactive in managing and collecting outstanding balances.

This is not a passive AR role. We are looking for someone who will consistently follow up, stay on top of aging accounts, and take ownership of the collections process while maintaining professionalism.

Key Responsibilities

Accounts Receivable & Collections

Prepare, review, and issue customer invoices accurately and on time

Monitor AR aging and proactively follow up on past due accounts

Conduct consistent collections outreach via phone and email

Communicate clearly and professionally to secure payment and resolve delays

Escalate overdue accounts as needed and provide regular status updates

Investigate and resolve billing discrepancies efficiently

Ensure all applicable charges (freight, tooling, materials, etc.) are properly invoiced

Maintain accurate records of communications and collection efforts

Qualifications

3+ years of Accounts Collections and AR experience required

Proven ability to consistently follow up on and collect past due balances

Comfortable handling collections conversations in a firm, professional manner

Strong attention to detail and accuracy

Excellent organizational and time management skills

Ability to prioritize and manage multiple tasks

Strong written and verbal communication skills

Professional demeanor with customer-facing experience

Proficiency in Microsoft Excel, QuickBooks, and basic accounting systems

Ability to handle confidential information with discretion

Key Competencies

Persistence and strong follow-up skills

Confidence in collections and payment conversations

Attention to detail and accuracy

Problem-solving and accountability

Clear, professional communication

Organization and time management

Reliability and consistency

What We’re Looking For

Someone who takes ownership of Collections and AR and does not let things slip through the cracks

A proactive communicator who is not afraid to follow up multiple times to get payment resolved

A reliable, long-term team member who wants to grow with the company