Benefits:

Competitive salary

Training & development

Bonus based on performance

Paid time off

Accounts Receivable & Collections Specialist

Alco Designs | Gardena, CA $30-32/hour (depending on experience)

Alco Designs is seeking an experienced, dependable, and detail-oriented Accounts Receivable & Collections Specialist to join our growing team. This role is ideal for someone who takes ownership of the accounts receivable process, communicates confidently with customers, and is proactive in driving collections while maintaining strong customer relationships.

This is a hands-on role for someone who enjoys staying organized, following through, and taking ownership of collections. The ideal candidate is persistent, professional, and committed to keeping receivables current while maintaining positive customer relationships.

Key Responsibilities

Accounts Receivable & Collections

Prepare, review, and issue customer invoices accurately and on time

Monitor AR aging and proactively follow up on past due accounts

Conduct consistent collections outreach via phone and email

Communicate clearly and professionally to secure payment and resolve delays

Escalate overdue accounts as needed and provide regular status updates

Investigate and resolve billing discrepancies efficiently

Ensure all applicable charges (freight, tooling, materials, etc.) are properly invoiced

Maintain accurate records of communications and collection efforts

Work closely with Sales, Customer Service, and Accounting to resolve invoice discrepancies and customer payment issues.

Qualifications

3+ years of experience in Accounts Receivable and commercial B2B collections required.

Proven ability to consistently follow up on and collect past due balances

Comfortable handling collections conversations in a firm, professional manner

Strong attention to detail and accuracy

Excellent organizational and time management skills

Ability to prioritize and manage multiple tasks

Strong written and verbal communication skills

Professional demeanor with customer-facing experience

Proficiency in Microsoft Excel, QuickBooks, and basic accounting systems

Ability to handle confidential information with discretion

Key Competencies

Persistence and strong follow-up skills

Confidence in collections and payment conversations

Attention to detail and accuracy

Problem-solving and accountability

Clear, professional communication

Organization and time management

Reliability and consistency

What We’re Looking For

Someone who takes ownership of Collections and AR and does not let things slip through the cracks

A proactive communicator who is not afraid to follow up multiple times to get payment resolved

A reliable, long-term team member who wants to grow with the company