Accounts Receivable Collections Specialist

SERVPRO - JWilCo Enterprises, LLC

Accounts Receivable Collections Specialist

New Albany, IN +1 location
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Bonus based on performance

    Competitive salary

    Dental insurance

    Health insurance

    Opportunity for advancement

    Paid time off

    Profit sharing

    Vision insurance

    Looking to be a part of a growing recession-proof TEAM?

    Then don’t miss your chance to join our team as an Accounts Receivables Collections Specialist.

    We are seeking someone who is comfortable solving problems, is a thinker, a team player, a multi-tasker, and can be aggressive when required. If you are self-motivated, organized and have superb interpersonal skills, then you’ll thrive in our friendly and professional work environment. As a valued team member, you will receive a competitive pay rate, with opportunity to learn and grow.

    Job Description:

    Our ideal candidate will be responsible for following up with our customers collecting on unpaid invoices. You will be contacting individuals, insurance carriers and adjusters, various commercial account payables departments, third party payment processing companies, and subcontractors to expedite receiving past due payments in a timely manner.

    Responsibilities:

    Regularly calling and following up with customers to obtain expected payment status on past due payments

    Handling customer disputes and questions in regards to payments or invoicing

    Resolving collection issues via research and working with other teammates

    Keeping organized and detailed documentation and dates of all correspondence with customers

    Posting customer payments by recording checks, and credit card transactions in QuickBooks

    When necessary - handling all third-party collection processes - including Liens and documentation of such records

    Participate in weekly meeting to discuss status of past due accounts and strategies for moving forward

    Reporting collection efforts via monthly statements and reporting to management team

    Qualifications:

    Past experience and understanding of QuickBooks

    Minimum 2+ years of high volume collections experience

    Intermediate experience with Excel spreadsheets & Google Sheets

    Comfortable with technology

    Benefits:

    Competitive hourly wage - commensurate with experience

    OT for all hours per week over 40

    Monthly bonus based on collection performance

    Profit sharing program

    9 Paid holidays (eligible after 90 days)

    2 weeks paid vacation (1 week eligible after 3 months)

    401k (eligible after 1 year)

    Healthcare Options - medical, dental, and vision (eligible after 90 days)

    Branded apparel

    Great professional casual work environment

    Hourly Pay (based on experience) Plus monthly collection bonus opportunity

    SERVPRO® is an equal opportunity employer and never discriminates based on race, age, ethnicity, sexual orientation, ability, veteran status or gender.

    All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.

    All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

  • Locations
    New Albany, IN • Louisville, KY