Benefits:

401(k)

Dental insurance

Health insurance

Vision insurance

Benefits/Perks

Medical insurance

Dental insurance

Vision insurance

401K retirement with company match

Vacation, paid time off

Company-paid training

Employee discounts for Culligan in-home products

Eligibility for annual recognition and training meetings/events

Job Summary

Culligan Water is seeking an individual experienced in accounts receivable and/or customer relations.

To assist in preparing and sending customer invoices, billing management and collection of outstanding amounts from customers.

Creating daily deposits, help keep accurate records and seeking prompt payments from customers.

Reconciliations, resolving payment discrepancies and review of reports

​The Customer Service Representative works directly with customers to ensure the satisfaction of every household, every day.

​Interacting with customers to provide assistance​ with purchase of products and supplies. ​

You will assist in resolving problems and be the​ support ​for any needs. Foster solution-oriented conversations with customers that promote positive outcomes and drive success.

Should be detail-oriented, organized, and have strong interpersonal and communication skills. The CSR will answer customer inquiries, ​making account changes or updates, and gathering information.

​Assistance with scheduling technicians and ​daily overview of the schedule to assist other CSR's in the office.

Responsibilities include, but are not limited to:

Applying customer payments and data entry

Preparing and submitting invoices and deposits

Communicating with customers regarding balances

Problem-solving and helping to manage customer accounts

Provide proactive customer support

Assist customers with purchase of product or supplies

Coordinate schedules with the service/operations team

Communication with customers to schedule services or maintenance

Qualifications

High school diploma or GED

Minimum of two years of customer service experience preferred

Strong time management, attention to detail and computer skills

Excellent communication skills, both written and verbal

About Culligan

As the world’s leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.

We look for a team member to provide good communication and problem solving strengths. A positive attitude, genuine desire to help our customers and provide a friendly demeanor. You should be open to learning and understanding the products and services that we provide to our customers. A CSR is here to ensure that the customer is provided with a positive, informational and successful experience. You are the face of the company and you represent the values and our family here at Culligan of Chico

This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.