People are the heart of our company, and our doors are open to everyone. As a customer, as an employee - we are committed to creating an inspiring culture that is welcoming, safe and inclusive for all. Our strength in work and life comes from the combination of our experiences, backgrounds and talents. It's what we do as people that makes Lands' End a great place to shop and a great place to work.

The Accounts Receivable Specialist will perform a variety of accounting tasks that are needed to establish customer accounts for the Business Outfitters division. These tasks include reconciling morning posting, on account set-up, sales order over credit limit and collection documentation of delinquent accounts.

RESPONSIBILITIES

• Responsible for adhering to the Credit and Collection Policy and Procedures manual

• Serve as the custodian of account records to ensure that the customers' information is kept up to date and entered accurately into the system

• Prepare the various tasks needed to open a line of credit for the customer

• Contact credit references and verify information upon receipt in customer accounts

• Serve as a direct contact (via email and ACD Line) for our internal and external customers (ie: Collection, Credit and Cash Application areas)

• Conduct collection calls on delinquent accounts and document communication

• Receive on account payment from the customer, post, verify and reconcile the payment to the accounts receivable

• Create cash batches; checks, ACH/wire and gift cards determine over/short reasons, process, and follow-up

• Process LEO bank deposits

• Manage AR holds and release orders according to our internal credit and collection guidelines

• Review the daily reconciliation posting (sales invoices, sales credit notes, journals and cash entries) list to ensure accuracy

• Involve AR Coordinator in discrepancies

• Support SWAT processing

• Serves as the liaison between Credit Services in settling NSF issues and credit card disputes

• Reconcile gift cards redemption daily to ensure accuracy and generate reports for review

• Investigate fraudulent activity - program certificates and credit card

• Must follow all safe work practices, escalate unsafe conditions, and report incidents

• Uphold Tax Exemption guidelines

• Assist in other areas of Accounts Receivable when needed

QUALIFICATIONS

• High School Diploma and Associate Degree in Accounting or equivalent work experience

• Problem solving and analytical skills

• Previous collection and accounts receivable experience

• Excellent time management and follow up skills

• Excellent written and oral communications

• Attention to detail and accuracy with numbers

• Demonstrate ability to prioritize, manage deadlines and follow-up

• Good interpersonal skills and ability to establish a positive rapport with customers

• Computer experience to include Outlook, Excel, Word, Internet applications

• Ability to maintain confidentiality with customers' accounts

Lands' End is a leading multi-channel international retailer of casual clothing, accessories, footwear and home products. Lands' End is legendary for high- quality products at an exceptional value, plus a commitment to world-class customer service.