Job Summary:
Our company is looking for an Accounts Receivable (AR) Specialist who is responsible for managing the financial inflow of a company by ensuring timely and accurate collection of outstanding payments from clients or customers. This role is vital for maintaining a healthy cash flow and plays a critical part within a company's accounting department.
Key Responsibilities:
- Syncing invoices from catering software, reviewing for accuracy and create invoices for café operations.
- Processing customer payments (checks, credit cards, EFTs) and applying them accurately to customer accounts.
- Reaching out to sales planners and/or customers regarding overdue payments, negotiating payment arrangements, and initiating collections when necessary.
- Reconciling the accounts receivable ledger with the general ledger and resolving any discrepancies to ensure accuracy.
- Addressing customer inquiries about billing and payments, resolving disputes, and maintaining strong customer relationships.
- Maintaining accurate customer and billing records, generating reports (such as aging reports), and assisting with month-end and year-end closing activities.
- Entering financial data accurately, analyzing accounts receivable aging reports to prioritize collection efforts, and assisting with financial analysis and reporting.
- Meet with sales and management team to discuss past due invoices.
- Other duties as assigned.
Skills and Qualifications:
- High school diploma or equivalent (Associate’s degree or relevant certifications preferred).
- Previous experience in accounts receivable or a related accounting role.
- Proficiency in accounting software (e.g., QuickBooks, SAP), automated accounting systems, and Microsoft Office Suite (especially Excel, including functions like V-lookups and pivot tables) is crucial.
- Experience with POS systems such as Toast and Square is preferred.
- High level of accuracy and thoroughness in reviewing invoices and financial data.
- Strong communication (verbal and written), interpersonal, organizational, and time management skills are essential. Attention to detail, accuracy, and strong problem-solving abilities are also highly valued.
- Ability to identify and resolve discrepancies, errors, or issues efficiently.
Working Conditions:
- Typically works in an office setting, with standard business hours.
- May involve occasional overtime during peak periods (e.g., month-end or year-end closing).
- This role is critical in maintaining a smooth flow of financial operations, contributing to the overall financial health of the organization.