Job Description

Key Responsibilities

• Process and review customer invoices to ensure billing accuracy and completeness of required documentation.
• Monitor accounts receivable aging reports and follow up on outstanding balances to support timely collections.
• Communicate with customers regarding billing inquiries, payment discrepancies, and past-due invoices.
• Collaborate with operations, sales, and account management teams to resolve billing and documentation issues.
• Maintain accurate customer records, payment details, and supporting documentation within accounting and ERP systems.

Work Environment

• Office-based position in a professional, climate-controlled environment
• Frequent use of computers, phones, and office equipment
• Fast-paced environment requiring multitasking, organization, and attention to detail
• Regular interaction with internal departments and external customers

Qualifications

Education

• High school diploma or equivalent required
• Associate degree in Accounting, Business, Finance, or related field preferred

Experience

• Minimum 1–3 years of experience in accounts receivable, billing, collections, or related administrative/accounting roles preferred
• Experience in transportation or logistics industry is a plus
• Proficiency in Microsoft Office Suite, especially Excel, Word, and Outlook
• Familiarity with accounting or ERP systems such as McLeod preferred
• Strong understanding of billing processes, collections procedures, and customer account management

Personality Traits

• Strong attention to detail and accuracy
• Excellent communication and customer service skills
• Dependable and self-motivated
• Strong organizational and time management abilities
• Problem-solving mindset with the ability to handle sensitive situations professionally
• Ability to work independently and collaboratively within a team environment

Additional Information

Pay/Benefits/Perks

• $21-$23/hr
• Accrue up to five days PTO in first year. Two-weeks vacation, plus one week PTO accrue on first anniversary.
• Medical, Dental, Vision, Life Insurance, Disability
• Other benefits include Doc-On-Demand, Tuition Reimbursement, Paid Volunteer Day, Employee Assistance Program

All your information will be kept confidential according to EEO guidelines.