Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Job Summary The Accounts Receivable Specialist is responsible accurate billing, payment processing, and customer account support within a fast-paced welding equipment and industrial gas distribution environment. This role ensures timely invoicing, maintains accurate financial records, and supports strong customer relationships by resolving account inquiries and discrepancies.

Success in this role requires strong customer service, time management, attention to detail, and a working knowledge of accounts receivable processes.

Accountabilities:

Billing

Verifying accuracy of billing data and correcting order discrepancies prior to invoicing

Generating invoices according to company practices and balances batch totals

Assisting with order entry as required, ensuring accurate recording of amounts due bases on items purchased or services rendered

Maintaining and updating customer account information, including contact details and billing requirements

Processing customers' credit card payments and issuing receipts via email when applicable

Accounts Receivable

Responding to customer inquiries related to billing, payments, and account status

Balancing daily credit card and cash transactions

Reviewing, researching, and resolving discrepancies and past-due balances

Partnering with Collections Specialist to reconcile accounts and support collection efforts

Preparing, posting, verifying, and recording customer payments and accounts receivable transactions

Escalating complex issues to the Accounting Operations Manager, as needed

Miscellaneous

Assisting with rental and recurring billing processes (cylinder rentals)

Providing backup support for incoming calls, including routing and message taking

Supporting general customer inquires and providing friendly and professional serve

Maintaining organized accounting records through filing, copying, and document retrieval

Performing other related duties as assigned

Required Skills/Abilities:

Working knowledge of accounts receivable and general bookkeeping practices

Strong attention to detail with a high level of accuracy

Effective time management and the ability to prioritize tasks in a deadline-driven environment

Professional and friendly communication skills with both internal teams and customers

Proficiency in Microsoft Office (Word, Excel) and accounting/ERP systems (TIMS experience a plus)

Ability to handle sensitive and confidential information with discretion

Strong organizational and problem-solving skills

Education/Experience

Bachelor’s degree in Accounting or related field preferred; equivalent experience will be considered

1–3 years of accounts receivable, billing, or general accounting experience preferred

Experience in a distribution, industrial, or B2B environment is a plus

Physical Requirements

Prolonged periods of sitting and working on a computer

Must be able to lift 15 pounds occasionally

Ability to move throughout the facility and access various departments as needed

Nice-to-Have (Industry Specific)

Experience with rental billing (e.g. cylinder rentals)

Familiarity with high-volume invoicing and order-based billing environments

Understanding of credit terms and customer account management in distribution