Customer Service Representative
Leverage your customer service experience and your engaging personality to help our west side neighbors maintain and improve their homes. Join the team at Ace Handyman Services!
Ace Handyman Services is a national leader in the home improvement and home repair industry. We are growing and looking for a part-time customer service representative/office support person to ensure efficient and positive daily operations in our Westlake office.
We offer competitive compensation and benefits, a positive work environment and growth opportunities, including:
A flexible schedule that fits your life
Daily challenges and work variety
Positive work environment and management support
Competitive hourly compensation ($14-$16)
Work/life balance (no evening or weekends)
Paid time off
Regular pay reviews.
In this role you will handle inbound calls from our customers, learn about their projects, and explain the services we provide. You will utilize advanced scheduling, dispatching and CRM software to manage customer interactions, job schedules and our team of skilled craftsman.
Job Requirements
We are looking for a professional with excellent verbal and written communication and interpersonal skills. You will need to interact effectively and positively with both customers and our craftsmen. Office support duties will include data entry, compiling reports, and social media updates.
Other qualifications for the role include:
Education: High school diploma or equivalent
Strong customer service experience (2-5 years) and a great phone personality
Ability to work a flexible schedule (within our 8 am - 5 pm business hours)
Computer proficiency, Microsoft applications (social media experience a plus)
Ability to multitask and constantly reprioritize.
Construction/home improvement experience is helpful but not required.
Apply Today!
<p><em><span style="font-size: 8pt;">Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.</span></em></p>