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Customer Service Rep

Ace Handyman Services East Oakland County

Customer Service Rep

Sterling Heights, MI
Part Time
Paid
  • Responsibilities

    NO CONSTRUCTION EXPERIENCE REQUIRED!This will begin as a part-time position and grow into full-time.

    In this role you will facilitate calls to educate our customers on the types of services & solutions we provide as well as our service model. Listening to customers and helping them solve their problems is the objective.

    Job Responsibilities

    You will be responsible for inbound and outbound customer sales/education while organizing work and project schedules for our Craftsmen. This will require that you provide customers with information and expert advice on our services, pricing, and availability. You will also provide logistical support for our craftsmen, helping them with scheduling efficiencies.

    Job Requirements

    We are looking for professionals who are highly organized and detail-oriented, with an administrative background and multi-tasking skills. It is also important that you display excellent verbal and written communication and interpersonal skills, as well as the ability to interact effectively with both customers and our craftsmen.

    Specific qualifications for the role include:

    High school diploma or GED

    0-1year of administrative assistant/scheduling experience

    Comfortable with sales

    Adaptive to technology

    Strong customer service skills

    Multitasking and prioritization skills

    Exceptional communication skills

    Build fun and rewarding career with an industry leader!

    Apply now!

    Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.