Job Description

Customer Service Rep.

A growing home remodeling and repair company is looking to fill the position of Office Manage / Team Coordinator.

Job Duties include: • Phone and Online: customer service / scheduling • Standard office duties: filing, sorting, updating spreadsheets, etc. • Event planning: Team Meetings, Annual Picnics, Group Outings, etc. • Basic Accounting: Invoicing, Reconciling, etc.

Compensation is based on experience and is paid on an hourly basis. Starting pay will be $14 to $15 per hour. This is a casual environment based in the business owner's home. This position reports directly to the Operations Manager.

To apply for this position please reply to this posting with: • A resume or list of your experience and why you'd be a good fit. • Your phone number and the best time to call.

We will only reply to qualified applicants with the above requested information. Interviews will be conducted as soon as possible.

Job Requirements

We are looking for Inside Customer Service Representatives who are highly organized and detail-oriented, with a strong administrative background. It is also important that you display excellent verbal and written communication and interpersonal skills, as well as the ability to interact effectively with both customers and our remodeling teams. You will also need strong problem-solving and conflict-resolution skills and the ability to think on your feet on an independent basis.

Specific qualifications for the role include: Owner MUST customize. Below are samples only

High school diploma or GED

3-5 years administrative assistant experience

Desire and personality to learn inside sales

Background scheduling work for others

Strong customer service skills

Excellent office management skills

Solid typing skills; ten-key skills, a plus

Great multitasking and prioritization skills

Background in construction or a related field, a plus

Sales and/or Marketing – a basic understanding of sales and marketing and the differences between the two, a plus

QuickBooks or other accounting knowledge, a plus

Customer-facing experience, a plus

Build a fun and rewarding career with an industry leader!

Apply now!

<p><em><span style="font-size: 8pt;">Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.</span></em></p>