Are you looking for a way to turn your customer service background and your engaging personality into a more challenging and rewarding career? Join Ace Handyman Services, we are a national leader in the home improvement and home repair services industry by designing our business around the needs of our customers.

In this role you will work with our customers to develop and schedule the services & solutions we provide. Listening to customers and helping them solve their problems is the objective. Matching the right craftsmen with the right customer is key to a successful customer journey. NO CONSTRUCTION EXPERIENCE REQUIRED! Build a fun and rewarding career with an industry leader! Apply now!

The Office Manager (OM) makes the first and most lasting impression on customers. The OM is the primary person responsible for customer relations and inbound sales, and also manages crafts scheduling, office workflow, bookkeeping, digital marketing, and office administration.

Office Manager duties include:

First on the phones and inbound leads

Daily follow up with prospects via phone and email

Maintain and control the schedule

Accounts Receivables, Accounts Payable; postings to Quickbooks

Solve operational problems and customer service issues as they arise

Warranty follow up

Digital Marketing including- social media updates, maintaining local web page, etc.

Job Requirements:

We are looking for professionals who are organized and detail-oriented, with an administrative background and multi-tasking skills. It is also important that you display strong verbal and written communication and interpersonal skills, as well as the ability to interact effectively with both customers and our team.

Specific qualifications for the role include:

3-5 years of administrative assistant/scheduling experience

Adaptive to technology- experience with email, MS Office, social media

QuickBooks Online or other accounting knowledge

Strong customer service skills

Excellent office management and communication skills

Great multitasking and prioritization skills

Compensation will be based upon qualifications starting at $45,000 plus bonus. Opportunities exist for the right person to share in the success of the business enterprise.

<p><em><span style="font-size: 8pt;">Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.</span></em></p>