College students looking for part-time work are ideal candidates

JOB DESCRIPTION:

As a Technical Support Engineer you will analyze, troubleshoot, and maintain software for Cable Networking products and systems.  Help drive and implement our vision for better and reliable automated tools to improving key support activities that ultimately increase efficiency and reliability.

Develop audit testing procedures, debugging procedures, and coordination with other Deployment Team personnel to communicate information to facilitate system data interpretation and presentation.  Analyze data, build reports and provide solutions to technical issues. Provide expertise and recommend change to the design and the development of current and future products.  Ensure complete and accurate documentation of applications.

TOP REQUIRED SKILLS:

• C/C++
• Java, JavaScript
• Perl
• Linux, Unix

PREFERRED SKILL:

• Strong technical writing skills
• Strong communication skills
• Exhibit strong troubleshooting abilities and able to work through multilayered technical issues.
• Able to work independently but may require assistance from senior level support specialists

REQUIRED SOFT SKILLS:

EDUCATION & EXPERIENCE:

• Working towards a BS degree in Computer Science, Computer Engineering, Software Engineering or a similar engineering degree program and/or 0-2 years of related experience.

Hour Rate:

$13-$15/hr