Nonprofit recruiting & coaching firm is seeking an experienced Learner Success Associate to join their team!

WHAT WE DO

ActivateWork is a nonprofit recruiting, training, and coaching firm that connects employers to a diverse pool of exceptional talent. Traditional hiring processes leave valuable talent out. We help employers solve talent gaps by finding promising candidates in underrepresented communities and preparing them to excel in new careers.

Our proprietary behavioral screening process, rigorous skills training, and 12 months of on-the-job coaching prepare our learners to be valuable new hires, with a one-year retention rate 36% higher than the industry average. And with an average starting wage of more than $22/hour, our model is one of few proven to launch people to lasting economic freedom.

THE OPPORTUNITY

Are you passionate about making a difference in Colorado's workforce? Are you looking to work in an environment committed to social justice and economic mobility? ActivateWork is seeking a Learner Success Associate with Coaching, Recruitment, and Admissions responsibilities to join our team.

As a Learner Success Associate, you will play a vital role in recruiting and admitting qualified, dedicated learners for our technology and professional development boot camps and special programs. Once they are admitted, you'll guide learners toward graduation and preparation for their careers. In these roles, you will provide support and advocacy for our learners, ideally as a peer advocate who can offer guidance and understanding based on shared experiences. In addition, you will be involved in projects related to all the learner success operations including career development and program management.

WHAT YOU WILL BE DOING

This role will be responsible for a series of tasks that include, but are not limited to, the following:

Coaching (50%)

• Collaborate with two Career Coaches to facilitate group coaching sessions focused on building skills and increasing employment readiness using ActivateWork's frameworks.
• Assist learners in setting goals and overcoming challenges and provide peer support and advocacy for learners based on shared experiences.
• Serve as a trusted resource for learners facing personal or professional challenges and make external referrals when appropriate.
• Encourage learners by recognizing milestones and accomplishments.
• Contribute to the implementation of programs for 18–24-year-old learners.

Recruitment & Admissions (30%)

• Collaborate with Recruitment & Admissions Manager to coordinate candidate interviews and manage the final selection process, including entering applicant data into Salesforce.
• Respond to inquiries from prospective candidates via email and phone.

Program Management Support (20%)

• Collaborate with the Director of Learner Success on time-sensitive projects and with internal teams to provide seamless learner support.
• Assist with Learner Success events such as cohort kickoffs, graduations, and industry events.

WHAT YOU WILL BRING TO OUR ORGANIZATION

Professional Qualifications

• 2-3 years of experience in mentoring, advising, or coaching in a professional setting.
• Demonstrated interest in technology or related field, preferably including completion of IT or software development training program or bootcamp.
• Experience working with individuals facing barriers to employment.
• Excellent communication skills and interpersonal skills.
• Strong attention to detail
• Ability to build trust and maintain confidentiality.
• Knowledge of trauma-informed care and motivational interviewing is a plus.
• Familiarity with Microsoft 365 and Salesforce preferred.

A Successful Candidate

• Thrives in a fast-paced startup environment.
• Comfortable having tough conversations with learners.
• Results-oriented and driven by a desire to create social change.
• Collaborative and flexible.
• Tech-savvy and quick to learn.
• Excellent time management skills.
• Located within reasonable commuting distance to central Denver office.

WHAT OUR ORGANIZATION IS PROVIDING

• Expected annual salary range of $50,000 - $55,000 based on experience.
• Paid Vacation
• Sick Leave
• Health Reimbursement Arrangement (HRA)
• Simple IRA – employer matching up to 3%

ActivateWork provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, genetics, veteran status or other legally protected characteristics. In addition to federal law requirements. ActivateWork complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

ActivateWork will not discriminate or retaliate against applicants for failing to disclose wage rate history in accordance with applicable law

ActivateWork expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability or veteran status. Improper interference with the ability of ActivateWork employees to perform their job duties may result in discipline up to and including discharge.