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IT Systems Engineer

ActiveVideo

IT Systems Engineer

San Jose, CA
Full Time
Paid
  • Responsibilities

    Job Description

    The IT Systems Engineer (mid-level to senior) position is a key member of ActiveVideo global IT team and will be responsible for contributing to the support of day-to-day operations of 24x7 corporate IT infrastructure. The employee will be required to perform maintenance and configuration of corporate IP network connectivity, backend servers, storage, virtualization and cloud environments backup, and client applications/systems. This position will aid in designing and implementing security, monitoring, system redundancy and disaster recovery. The position is based in the ActiveVideo San Jose office and it reports into the Global IT Director.

     

    • As a member of the global IT team, review, plan and execute tasks and projects related to corporate technical infrastructures in order to support multiple offices worldwide
    • Research and source hardware and other infrastructure; communicate with vendors and internal parties to move the commissioning process forward
    • First level technical support (Office, Mail, Wifi, VPN, Printers, Software etc - using JIRA Service Desk and Atlassian Insight)
    • Research and test new technologies and services that can potentially improve IT infrastructure
    • Introduce and maintain automation using Ansible and Gitlab
    • Manage Atlassian ecosystem products on a systems administrator level : JIRA, Confluence and related plugins
    • Be on-site and continuously maintain datacenter health, decommission old and End of Life hardware, and install new hardware
    • Administrate and secure corporate Internet and Wifi connections
    • Improve network performance and segmentation
    • Maintain and configure corporate backend physical systems running both Windows and Linux operating systems
    • Maintain asset management database
    • Manage VMWare and and oVirt virtualization environments, as well as Amazon Web Services (AWS)
    • Manage Netapp based storage solutions
    • Manage Active Directory domain services
    • Configure and maintain network services such as: DNS, DHCP, PXE/TFTP, FTP, OpenSSH, SAMBA
    • Onboard/Offboard employees with equipment and access to corporate services
    • Maintaining internal monitoring solutions based on Icinga/Nagios and other technologies
    • Implement, and maintain system redundancy, failover, backup and disaster recovery
    • Monitor and respond to system alerts and outages on a 24x7 basis for key services
    • Troubleshoot network and system issues with the team (Vendors: Cisco, HPE, Palo Alto Networks)
    • Create and maintain up-to-date networking and system documentation
  • Qualifications

    Qualifications

    • BS in Computer Science, related field or equivalent experience

    • 5+ years strong working experience in current Linux, Mac, and Microsoft operating systems

    • 4+ years experience applying virtualization technologies in mission-critical production environment (preferably oVirt and VMWare)

    • Experience supporting client system including laptops, desktop, and smart phone devices

    • Strong working knowledge of Linux, Windows, TCP/IP, DNS, DHCP, Routing, IP Networks, Firewalls, VLANs, WLAN, VPN Tunnels, virtualization, IaaS, Active Directory, Atlassian products and automation with Ansible/bash

    • Experience installing rack-mounted devices and cabling in a datacenter environment

    • Able to document and update system configuration and operating procedures

    • Experience working in supporting multiple remote offices around the clock

    • Self-starter, self-motivated and independent worker

    • Excellent verbal and written communications skills in English

    Additional Information

    We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status