Job Description

Japanese manufacturing company (Semiconductor industry) is seeking a Customer Support Engineer - Dicer/ Back Grinder. DUTIES:

• Install, repair and maintain Dicer/ Back Grinder and related peripherals.
• Perform periodical maintenance.
• Perform basic repairs and communicate with the customer regarding status of installs/ periodical maintenance and repairs.
• Communicate with customers regarding the current and future applications requirements and coordinate this information with the application engineering department.
• Understand and communicate information relating to customer device trends and strategies.
• Complete detailed field service reports and submit to management in a timely manner.
• Document issues that cannot be resolved immediately at the customer site by using appropriate format.
• Learn how customer uses system in device development and manufacturing to identify future enhancement opportunities.
• Travel as required to perform these duties to obtain training.
• Other duties as required. QUALIFICATIONS:
• B.S. degree in Mechanical Engineering or Electrical Engineering OR A.A. degree with 2+ years of field experience
• Proficiency in Microsoft Office
• Japanese language skill is a plus but not required LOCATION: Fremont, CA WAGE: $34-39/H

Company Description

Japanese bank located in Midtown, NY