Job Description

WINTEL/O365 SYSTEMS ADMINISTRATOR

The WINTEL/O365 Systems Administrator will be a member of the Managed IT Services team providing direct WINTEL/O365 engineering and administration services support to the client. This includes the administration of the Microsoft Azure tenancy, all interfaces and the O365 services and data to support client’s business applications and usage. The WINTEL/O365 Systems Administrator will be a technical resource within the client’s Shared Services team providing WINTEL/O365 Systems Administration services support on-site and remote at the customer location in Santa Ana, California.

DETAILED RESPONSIBILITIES:

•         Assist with the migration of the County’s current mail gateway from Microsoft Exchange Online Protection to the new ProofPoint Email Protection Service to include but not limited to:

•         Perform ongoing ProofPoint support for mail flow rules and mail connectors.

•         Other ProofPoint infrastructure configurations required for the successful transition and support to the new services solution.

•         Provide O365 Systems administration support for customer Azure tenancy and services. This includes but is not limited to Azure AD Services, Azure security interfaces, and O365 Applications (ie. Sharepoint On-line, Intune, OneDrive, Exchange On-line, etc.) to include but not limited to:

•         Addition or removal of permissions for Vendor Personnel and/or County staff on various cloud services.

•         Management of the Cisco Duo application for Azure second factor authentication.

•         Supporting the Barracuda firewall in the County’s Azure subscription.

•         Management of the network security groups in the Azure Virtual Network.

•         Working with County security staff to run security assessments and audits.

·         Interface with other OCIT Shared Services team members, CISO team members, SAIC team members and end-users as required.

TYPICAL EDUCATION:

Bachelor’s Degree or equivalent and related technical training and/or certifications. Additional relevant experience may be considered in lieu of a degree.

REQUIRED SKILLS:

·         3+ years' experience providing support for Azure tenancy and O365 Cloud Services environment. Must be able to demonstrate knowledge and ability to navigate and use common tools and interfaces for providing systems administration support in this services environment.

·         Working knowledge of Proofpoint Email Protection or advanced knowledge of Microsoft Exchange Online Protection mail gateway configurations and support requirements.

·         Knowledge of supporting security based based applications such as Cisco Duo (MFA), Barracuda Firewall for Azure, Azure Network Security Groups (NSGs), certifications beneficial.

·         Experience in managing and securing Microsoft Azure Cloud services.

·         Experience as a member of a managed IT Services team supporting an Enterprise level customer environment.

·         WINTEL system administration expertise in Microsoft Server 2012/2016/2019, certifications beneficial.

·         Advanced level expertise and technical knowledge of Powershell.

·         Excellent written and oral communication skills.

·         Working experience with Enterprise level ticketing system such as Service Now.

Company Description

We are a technology solutions company helping organizations accelerate their business innovation and growth through project and talent solutions.