Job Description

*Please do not apply if you do not have Direct Mail Industry experience

SUMMARY The Quality Assurance Lead is responsible for ensuring that all jobs and materials handled in the production environment meet customer and postal requirements as specified. Performs routine quality inspections of completed work and work in process. Helps establish, document, train, and improve quality processes. Leads by example, helping to set the tone and pace on the production floor. Helps facilitate communication between management and employees. Acts as a backup to mail handlers, machine operators, or the shift supervisor when business needs require it.

QUALIFICATIONS To perform this job successfully, an individual must have a strong attention to detail. As well as the ability to read, write, and interpret documents, reports, work orders, and procedure manuals. They must be able to speak effectively to the management team, customers, vendors, and other employees. While performing the duties of this position, employees are regularly required to: stand, walk, sit, stoop, kneel, crouch, use hands and fingers to feel or manipulate objects, reach with hands and arms, lift and/or move up to 50 pounds.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Review verbal and written instructions for each job assignment, in order to understand processes required, and plan the sequence of operations.

· Conduct inspections of work in progress, and finished product, to ensure that all quality standards are met, work meets customer requirements, and USPS regulations are followed.

· Help oversee the production area to ensure that the correct components are being used and the assigned team understands and follows all job requirements.

· Ensure that work cells are set up to promote efficient and accurate operation.

· Inform the Supervisor of problems and helps coordinate corrective measures.

· Train other employees on quality procedures and company policies. Help ensure company policies are followed at all times.

· Complete any necessary paperwork e.g. Work orders, QA forms, maintenance forms, postal information, meter readings, and other production logs as directed by supervisor.

· Maintain thorough knowledge of current U.S. Postal Service (USPS) regulations.

· Provide training and technical assistance to other employees as needed.

· Works in a team-oriented fashion to achieve company goals and maintain a professional, respectful relationship with other employees.

· Ability to use Microsoft Office products and perform data entry as required.

EDUCATION AND EXPERIENCE High school diploma or general education degree (GED); or one to three years’ related experience and/or training. Familiar with the pertinent sections of the Domestic Mail Manual as it relates to the specific classification and/or configuration of mail or equivalent combination of education and experience.

Company Description

At Admail West, we work closely with companies in all industries to identify specific objectives and provide an all inclusive campaign strategy. Our strategic branding and marketing solutions prepare our clients to thrive in a competitive market and win. We believe that developing and executing a campaign strategy is at the center of any marketing initiative. Admail West only uses campaign strategies that line up with expert research and unparalleled attention to detail. We also offer variable digital print equipment and the capability to process the simplest to the most complex mailing projects from initial concept to delivery in record time.