Medical Office - Admin Assistant

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Aligned Geriatrics

Medical Office - Admin Assistant

San Diego, CA
Full Time
Paid
  • Responsibilities

    Full-Time Admin Assistant (40 Hours/Week)

    Location: La Jolla/UTC Area (Administrative Office Only)

    If you love helping people, staying organized, and working in a role where every day is full of meaningful tasks, we'd love to meet you. Our team is passionate about providing compassionate, high-quality care to seniors, and we are looking for someone who shares that same commitment to service, teamwork, and excellence.

    We are a mobile geriatric medical practice serving seniors across San Diego County. Our physicians and nurse practitioners visit patients directly in their homes — we do not see patients in the office.
    We are looking for a friendly, professional, and highly organized Office Administrator to join our administrative team in our La Jolla office.

    This role is busy and fast-paced from start to finish. You will be supporting patients, families, providers, and staff through phone, email, fax, and system work — not face-to-face.

    Strong customer service skills, attention to detail, and the ability to handle multiple tasks at once with a positive attitude are essential.

    What You'll Do

    Phone, Communication, and Customer Service

    • Answer 30+ calls daily with professionalism, patience, and helpfulness.
    • Manage office emails, voicemails, and communication efficiently.
    • Process and organize 40+ faxes daily.
    • Communicate clearly and kindly with patients, families, community staff, and team members.
    • Provide thoughtful support even during busy times.

    Patient Support

    • Register new patients and update insurance and demographic information.
    • Schedule new and follow-up appointments accurately and promptly.
    • Process referrals, medical orders, and consents.
    • Maintain and organize patient lists and records.

    Provider and Team Support

    • Manage and adjust provider schedules as needed.
    • Communicate patient updates and community needs efficiently.
    • Stay flexible to support different provider workflows.

    Office and Administrative Support

    • Request, send, and track medical records.
    • Assist with billing lists and administrative reports.
    • Help with general office operations and special projects.

    Technology and Systems

    • Proficiently use Microsoft Office Suite (Outlook, Excel, Word).
    • Navigate and learn electronic medical record systems (Epic experience is a plus).
    • Adapt quickly to new software and workflow training.

    What We're Looking For

    • Strong customer service background with a professional and friendly approach.
    • Ability to multi-task, prioritize, and stay organized in a high-paced setting.
    • Excellent written and verbal communication skills.
    • Positive attitude and a team-first mindset.
    • Comfort working independently and proactively.
    • Commitment to confidentiality, professionalism, and accuracy.

    Requirements

    • Intermediate computer skills (Microsoft Suite, Adobe, general tech comfort).
    • Prior experience in a medical office setting required.
    • Experience with Epic is a plus.
    • Full-time availability, Monday–Friday.
    • Pay: $23-$25/hour , depending on experience and qualifications.

    What We Offer

    • Paid Time Off (PTO)
    • Health and Dental Insurance
    • A welcoming, supportive team environment
    • Opportunities to grow skills in healthcare administration

    How to Apply

    Please email your resume and a brief cover letter sharing a little about your experience and your availability.
    We look forward to welcoming someone who is committed to excellent service, organization, and patient-centered care.