Job Description

The Production Control Clerk (Admin Assistant) is the central point of contact for service requests and performs administrative functions at CMI’s customer site located in Washington, DC. This shift is from 10AM - 6:30PM.

• Act as a central point of contact for the CMI team, tenants, and the customer.
• Oversee the tracking and documentation of work orders, preventive maintenance schedules, project progress and accuracy of data within the customer database system.
• Facilitate the processing of service requests, maintaining records, and generating reports as needed
• Monitor the centralized email inbox and toll-free phone line.
• Manage, disburse, track, maintain, report on various non-consumable physical inventory items such as: access control keys, HDMI cables, microphones, laser pointers and power cords.
• Track use and warranties for physical inventory.
• Inform customer of any required maintenance or repairs required to ensure continual availability to customer personnel
• Other functions may include, but are not limited to: CMMS operations, data management and reporting, parking pass assignment and distribution, conference room scheduling, electronic filing, data analysis, writing correspondence and other administrative functions as assigned by the customer.

Qualifications

• High School diploma; Bachelors degree preferred
• At least (3) years of strong administrative support experience within a high demanding environment with multiple stakeholders.
• Proficiency in the use of the National Computerized Maintenance Management System (NCMMS) and/or Maximo
• Must be able to pass government background check
• Great customer service skills with a friendly and professional demeanor
• Must be proactive and organized
• Effective written and spoken communication
• Ability to work in a fast-paced environment

Additional Information

CMI is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.

CMI is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.