Admin/Receptionist Job Description

Overview

We are seeking a detail-oriented and professional Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for managing front desk operations, ensuring a smooth and efficient patient experience. This role requires excellent clerical skills, familiarity with medical records, and proficiency in Medical EHR System. The Medical Receptionist will serve as the first point of contact for patients, making it essential to provide exceptional customer service and maintain a welcoming environment.

Duties

• Greet patients and visitors in a friendly and professional manner.

• Manage front desk operations including answering phones, scheduling appointments, and handling patient inquiries.

• Maintain accurate medical records and ensure confidentiality in accordance with HIPAA regulations.

• Process medical collections and manage billing inquiries.

• Coordinate communication between patients and healthcare providers to facilitate care.

• Perform clerical tasks such as filing, data entry, and maintaining organized patient charts.

• Support mental health office operations by ensuring that all necessary materials are available for patient visits.

Experience

• Previous experience in a medical or mental health office setting is preferred.

• Familiarity with medical coding practices is a plus.

• Proficiency in using electronic health record (EHR) systems, particularly Tebra or similar software.

• Strong clerical skills with attention to detail and accuracy in data entry.

• Excellent communication skills, both verbal and written, to interact effectively with patients and staff.

• Ability to handle multiple tasks in a fast-paced environment while maintaining professionalism.

Join our dedicated team where your skills will contribute to providing outstanding patient care!

Job Type: Full-time

Expected hours: 30-40 hours per week

Work Location: In person

Bilingual preferred but not required