Admin/Billing Specialist

Z

zTrip NM

Admin/Billing Specialist

Albuquerque, NM
Full Time
Paid
  • Responsibilities

    Admin/Billing Specialist

    Supporting the Team Behind Every Trip

    At zTrip / WHC Worldwide , we are proud to be the largest taxi transportation provider in North America, delivering safe, reliable, and innovative transportation solutions. We are seeking a detail-oriented and customer-focused Admin/Billing Specialist to support our drivers, operations team, and accounting functions through a combination of administrative, customer service, and billing responsibilities.

    In this role, you will play a key part in ensuring accurate recordkeeping, efficient billing processes, and exceptional support for our drivers and internal teams. If you thrive in a fast-paced environment, enjoy problem-solving, and take pride in delivering outstanding service, we'd love to hear from you.

    Benefits

    • Health, Dental, Vision, and Life Insurance
    • Paid Time Off (PTO)
    • Paid Holidays
    • 401(k) with Company Match up to 3>#/li###
    • Opportunities for Career Growth and Advancement
    • Supportive and Team-Oriented Work Environment

    What You'll Do as an Admin/Billing Specialist:

    Administrative Support

    • Provide professional administrative support to drivers, management, and operational teams.
    • Maintain accurate driver, vehicle, and company records in accordance with company policies and regulatory requirements.
    • Perform general office duties, including data entry, filing, document management, scheduling, and phone support.
    • Assist with special projects and administrative initiatives as needed.

    Billing & Financial Support

    • Process driver vouchers and assist with payment-related transactions.
    • Support drivers with lease account inquiries, billing questions, and transaction research.
    • Reconcile daily trip activity and ensure the accuracy of billing and operational records.
    • Prepare reports and documentation for management review and operational analysis.
    • Collaborate with accounting and operations teams to resolve discrepancies and improve processes.

    Customer & Driver Support

    • Serve as a point of contact for driver questions and administrative needs.
    • Deliver timely, professional, and high-quality service to drivers, customers, and internal stakeholders.
    • Assist in resolving issues related to driver accounts, billing, and operational support.
    • Foster positive relationships by providing responsive and solution-oriented assistance.

    Qualifications

    • Previous administrative, billing, accounting, or office support experience preferred.
    • Strong computer proficiency with excellent data entry accuracy and attention to detail.
    • Effective communication and interpersonal skills.
    • Excellent organizational and time-management abilities.
    • Ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment.
    • Strong problem-solving skills and a customer-service mindset.
    • Dependable, professional, and team-oriented approach to work.

    Why Join zTrip / WHC Worldwide?

    • Join the largest taxi transportation network in North America.
    • Make a meaningful impact by supporting the drivers and teams that keep our operations running smoothly.
    • Enjoy a collaborative, supportive workplace culture.
    • Access opportunities for professional development and career advancement.
    • Receive a competitive compensation and benefits package.

    Apply Today

    If you are a detail-oriented professional who enjoys administrative support, billing processes, and helping others succeed, we encourage you to apply for our Admin/Billing Specialist position. Join zTrip / WHC Worldwide and help support the team behind every trip.