Administrative Assistant

1

1-800 WATER DAMAGE of NW Louisiana/NE Texas

Administrative Assistant

Shreveport, LA
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Opportunity for advancement

    Paid time off

    Training & development

    1-800 WATER DAMAGE of NE TX & NW LA is seeking a reliable, motivated Administrative Assistant to join our Shreveport office (71109). We provide emergency water, fire, and property restoration services, so our environment is fast-paced and customer-focused.

    We are looking for someone organized, dependable, and comfortable handling multiple tasks while maintaining excellent customer service.

    Schedule

    Full-time preferred

    Monday–Friday, 8:00 AM – 5:00 PM (1-hour lunch)

    Minimal weekend involvement may occasionally be required due to emergency operations

    Pay & Benefits

    $15–$19 per hour, depending on experience

    Paid training provided

    Paid holidays after 90 days (company-approved holidays)

    PTO available after first full year of employment

    Performance-based bonuses available

    No healthcare or retirement plan currently offered

    Primary Responsibilities

    Answering phones and assisting customers

    Supporting dispatch operations

    Working with TPA coordinators in Texas and Louisiana

    QuickBooks tasks including invoicing, categorization, payroll assistance, and financial record management

    Accounts receivable and collections follow-up

    Document organization and file management

    Customer communication and job coordination

    Occasional trips to UPS, FedEx, or USPS as needed

    Required Qualifications

    QuickBooks proficiency is REQUIRED. Applicants without QuickBooks experience will not be considered.

    Strong customer service and phone communication skills

    Ability to multitask in a fast-paced environment

    Self-starter and quick learner

    Organized and dependable

    Valid driver’s license and reliable transportation

    Ability to pass a background check

    Preferred Experience

    Payroll experience preferred (training available)

    Experience with Google Sheets and office software (training available)

    Experience in restoration, construction, or service industry offices is a plus

    We are looking to hire immediately and welcome candidates ready to grow with our company.

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to 1-800-Water Damage Corporate.