Administrative Assistant/Client Service Representative

Flaherty & Company LLC

Administrative Assistant/Client Service Representative

North Andover, MA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Competitive salary

    Opportunity for advancement

    Paid time off

    Training & development

    Benefits/Perks

    Competitive Compensation

    Paid Time Off

    Health & Dental Benefits and Retirement Plan

    Career Growth Opportunities

    Student loan repayment assistance

    Job Summary

    We are looking for a motivated, outgoing, and very organized Administrative Assistant to join our growing firm with the goal of providing excellent customer service to our clients. In this role, you will provide support to our in-office and remote employees, ensuring they have all the information and resources they need to perform their best. Your responsibilities will include organizing electronic workpapers and incoming information, answering emails and phone calls, scheduling appointments, and organizing and performing a variety of administrative functions. The ideal candidate is highly organized with excellent written and verbal communication skills and a friendly demeanor in this key customer service role.

    Responsibilities

    Monitor emails and correspondence received and administer them appropriately

    Scan, bookmark, label and organize documents

    Outstanding teamwork required with other firm employees to achieve excellent customer service for our clients

    Answer incoming emails and phone calls and route them to the appropriate person

    Schedule appointments and maintain a calendar

    Provide other administrative support tasks as needed

    Qualifications

    High school diploma/GED required, Associate’s or Bachelor’s degree and/or administrative training is preferred

    Highly organized with excellent time management skills and the ability to prioritize projects.

    Previous experience as an Administrative Assistant or in a similar position

    Attention to detail required.

    Excellent computer skills and knowledge of Microsoft Office, Outlook, Adobe Pro, and basic scanning and copier machine operation

    Ability to work in a fast-paced environment and to tackle challenges head-on with positivity